Current answer
ElevenLabs experienced a partial incident: Agents - EU Residency. Resolved on Sep 28, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
Conversations
Incident Timeline
Resolved
We can confirm that the issue has been fixed and that the service is fully operational.
Resolution time was 14:18 UTC
We will post the RCA to the status page after the investigation.
Resolution time was 14:18 UTC
We will post the RCA to the status page after the investigation.
Sep 28, 2026 at 2:39 PM UTC
Monitoring
We have released a fix, we are continuing to monitor the situation, the platform is operational now.
Sep 28, 2026 at 2:20 PM UTC
Investigating
We are investigating a possible issue with our underlying database provider. We will continue posting updates.
Sep 28, 2026 at 2:08 PM UTC
Investigating
We are investigating an issue on EU residency affecting the ElevenAgents platform.
Sep 28, 2026 at 1:57 PM UTC
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