Current answer
ElevenLabs experienced a partial incident: Some ElevenAgents calls failed to start. Resolved on Sep 19, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
Looking for an update now? Check the current status, or follow ElevenLabs for future changes.
Provider notice timeline
Affected Components
Telephony
Incident Timeline
Resolved
The issue has been fully resolved and everything is functional again.
Sep 19, 2026 at 2:08 AM UTC
Monitoring
We have released another fix, the error rate is now down.
Sep 19, 2026 at 12:56 AM UTC
Identified
We are still seeing some calls that are failing, our team is currently applying a new fix.
Sep 19, 2026 at 12:48 AM UTC
Monitoring
The calls are working now.
Sep 19, 2026 at 12:35 AM UTC
Investigating
We are investigating an issue that occurred with some calls where the call didn't start; however, the calls are working now.
Sep 19, 2026 at 12:34 AM UTC
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