AutoOps node metrics temporarily unavailable in some regions
View the provider incident record →Current answer
Elastic Cloud experienced a major incident: AutoOps node metrics temporarily unavailable in some regions. ServiceAlert observed recovery on Sep 17, 2026.
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Incident Lifecycle
Incident Timeline
Identified
We've identified the cause of the missing node-level metrics (CPU, memory, disk, thread pools) in affected regions. Cluster health, shard, and deployment data were never affected, and no data loss has occurred.
A fix has been validated in one region and is now being rolled out to the remaining affected regions. We'll provide a further update once the rollout is complete.
A fix has been validated in one region and is now being rolled out to the remaining affected regions. We'll provide a further update once the rollout is complete.
Sep 17, 2026 at 4:13 PM UTC
Investigating
We are investigating reports of missing node-level metrics (CPU, memory, disk, thread pools) for recent time ranges in a subset of AutoOps regions. This may appear as a "No data" message on the Nodes view. Cluster health, shard, and deployment data are unaffected, and no data loss has occurred.
We will provide an update within the next 2 hours or earlier.
We will provide an update within the next 2 hours or earlier.
Sep 17, 2026 at 3:50 PM UTC
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