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Replication bug causing slow recoveries

Major Impact Resolved Duration: 29d 12h 29m September 1, 2026
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Current answer

Elastic Cloud experienced a major incident: Replication bug causing slow recoveries. ServiceAlert observed recovery on Sep 30, 2026.

Official Elastic Cloud status page Current Elastic Cloud status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Identified Monitoring Monitoring
Affected Components
Elastic Cloud Hosted

Incident Timeline

Monitoring
Elasticsearch 9.5.3 has been released and all customers currently running 9.5.0, 9.5.1 or 9.5.2 are advised to update to this new version as soon as possible.

Impacted customers are advised to follow the workaround steps from https://github.com/elastic/elasticsearch/issues/158212 after the upgrade.
Sep 3, 2026 at 3:47 PM UTC
Monitoring
Elasticsearch 9.5.3 has been released and all customers currently running 9.5.0, 9.5.1 or 9.5.2 are advised to update to this new version as soon as possible.
Sep 3, 2026 at 12:13 PM UTC
Identified
The fix has been identified and backported to the Elasticsearch 9.5 patch branch. The teams are performing the needed validations before scheduling and rolling out the 9.5.3 release.
Sep 1, 2026 at 3:46 PM UTC
Identified
We have identified the root cause and the team is working on a fix scheduled to be released in Elasticsearch version 9.5.3

What you can do:
- If you have not yet upgraded to 9.5.*, you are not affected as upgrades to 9.5 have been disabled until 9.5.3 is released
- If you are already running 9.5 and experience the symptoms of this issue, please contact Elastic Support.

More information can be found on https://www.elastic.co/docs/release-notes/elasticsearch/known-issues#elasticsearch-9.5.2-known-issues
Sep 1, 2026 at 11:07 AM UTC
Investigating
We are aware of a bug affecting customers on Elasticsearch versions 9.5.0, 9.5.1 and 9.5.2 where bulk index operations processed on the primary shard can result in divergence on the replicas resulting in high disk usage and long-running recoveries. The team is working on a fix. More information can be found on https://www.elastic.co/docs/release-notes/elasticsearch/known-issues#elasticsearch-9.5.2-known-issues

The next update will be in the next 2 hours or sooner if needed.
Sep 1, 2026 at 8:16 AM UTC
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