Kibana access restored for UI-assigned Organization Owners on Hosted deployments
View the provider incident record →Current answer
Elastic Cloud experienced a major incident: Kibana access restored for UI-assigned Organization Owners on Hosted deployments. ServiceAlert observed recovery on Sep 10, 2026.
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Incident Lifecycle
Incident Timeline
Monitoring
Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.
Sep 10, 2026 at 9:51 AM UTC
Identified
Update: This incident is still ongoing and we are continuing to investigate.
Sep 10, 2026 at 6:03 AM UTC
Identified
We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.
Sep 10, 2026 at 1:30 AM UTC
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