New Multi-region uptime checks and custom-domain status pages
Dropbox

Some customers are unable to access certain website routes and features.

Major Impact Resolved Duration: 1h 3m September 9, 2026
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Current answer

Dropbox experienced a major incident: Some customers are unable to access certain website routes and features.. ServiceAlert observed recovery on Sep 9, 2026.

Official Dropbox status page Current Dropbox status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Website

Incident Timeline

Investigating
a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Sep 9, 2026 at 9:36 PM UTC
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