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Dropbox

Customer support via telephone may be unavailable for some users

Minor Impact Resolved Duration: 6h 51m September 3, 2026
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Current answer

Dropbox experienced a minor incident: Customer support via telephone may be unavailable for some users. ServiceAlert observed recovery on Sep 4, 2026.

Official Dropbox status page Current Dropbox status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Support Services

Incident Timeline

Investigating
We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.
Sep 3, 2026 at 10:13 PM UTC
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