New Multi-region uptime checks and custom-domain status pages
DrFirst

Issues with DrFirst US Strategic & Premier Phone Support

Minor Impact Identified Ongoing August 25, 2026

Incident Lifecycle

Investigating Identified Identified
Affected Components
DrFirst US Strategic & Premier Phone Support

Incident Timeline

Identified
We are continuing to work on a fix for this issue.
Aug 25, 2026 at 2:21 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 25, 2026 at 1:33 PM UTC
Investigating
DrFirst US Strategic & Premier Phone Support may not be accessible for some customers at the moment. We are currently investigating this issue with our vendor and will provide an update as soon as possible.

Please log any support request via help.drfirst.com

Thank you for your patience.
Aug 25, 2026 at 1:31 PM UTC
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