Doctolib

[data-science-production-aws-de-fra-1][Consultation Assistant] SLI consultation-assistant high error and timeout rate over 10% and more than 40 hits on summarization *transcription

Minor Impact Resolved Duration: 1d 10h 44m August 18, 2026

Identified Monitoring

Affected Components

Clinical software

Incident Timeline

Monitoring

A fix has been implemented and we are monitoring the results.

Aug 18, 2026 at 3:30 PM UTC

Identified

The issue has been identified and a fix is being implemented.

Aug 18, 2026 at 3:24 PM UTC

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