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DigiCert Alert - Customer Support Chat and Email system outage

Critical Impact Resolved Duration: 2h 50m November 4, 2026
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Current answer

DigiCert experienced a critical incident: DigiCert Alert - Customer Support Chat and Email system outage. ServiceAlert observed recovery on Nov 4, 2026.

Official DigiCert status page Current DigiCert status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified
Affected Components
Live Chat Support DigiCert Support Email System

Incident Timeline

Identified
We have restored some functionality to these systems. However, several links to our live chat system are still impacted. We can be reached via live chat through https://www.digicert.com/contact-us.
Nov 4, 2026 at 8:12 PM UTC
Investigating
We are currently experiencing a technical problem with our <strong>Live Chat and Email Customer Support Systems</strong> and are working with the vendor to resolve the issue as quickly as possible.


We apologize for any inconvenience this may cause you.

DigiCert Support

DigiCert ウェブサイト・セキュリティに関するお知らせ ― ライブチャットおよびメールサポート・システムにおける不具合について

現在、当社の「テクニカルサポート/バリデーションサポート」向けライブチャットおよびメールシステムにおいて、技術的な不具合が発生しております。現在、問題解決に向けて調査・対応を進めております。

ご利用の皆様にはご不便をおかけいたしますことをお詫び申し上げます。何卒ご理解とご協力を賜りますようお願い申し上げます。

DigiCert サポート
Nov 4, 2026 at 7:54 PM UTC
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