DigiCert Alert | AI Chatbot Looping
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Jun 8, 2026 at 10:53 AM UTC
Investigating
We are currently experiencing a technical problem with our <strong>AI Chatbot</strong> system and are working to resolve the issue as quickly as possible.
We are tracking this issue under Case# 04990388
While we work to restore access to our AI Chatbot, you can contact us through:
<strong>Telephone:</strong> <a href="https://www.digicert.com/contact-us">Call us</a>
<strong>Chat:</strong> <a href="https://digicert.my.salesforce-sites.com/chat/apex/DigiCertcom_English_PreChat_Questionnair?...
We are tracking this issue under Case# 04990388
While we work to restore access to our AI Chatbot, you can contact us through:
<strong>Telephone:</strong> <a href="https://www.digicert.com/contact-us">Call us</a>
<strong>Chat:</strong> <a href="https://digicert.my.salesforce-sites.com/chat/apex/DigiCertcom_English_PreChat_Questionnair?...
Jun 8, 2026 at 9:47 AM UTC
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