ConnectBooster - Intermittent Sync and Access issues
View the provider incident record →Current answer
Datto (Kaseya) experienced a major incident: ConnectBooster - Intermittent Sync and Access issues. ServiceAlert observed recovery on Sep 28, 2026.
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Incident Lifecycle
Affected Components
Portal
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 28, 2026 at 10:56 PM UTC
Identified
We are aware of a problem where some users are experiencing intermittent sync and access issues within their ConnectBooster portals.
The Kaseya Engineering Team have Identified the issue are are working on a fix.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
The Kaseya Engineering Team have Identified the issue are are working on a fix.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Sep 28, 2026 at 4:18 PM UTC
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