Customer.io

Investigating issues with the Agent

Minor Impact Resolved Duration: 5m September 3, 2026

Current answer

Customer.io experienced a minor incident: Investigating issues with the Agent. ServiceAlert observed recovery on Sep 3, 2026.

Official Customer.io status page Current Customer.io status ServiceAlert observed status change: Sep 3, 2026 at 5:35 PM UTC

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Identified

Identified

Our team has found an issue causing degraded experiences for interactions with the Agent within customer.io. We are working on a fix now.

Sep 3, 2026 at 5:29 PM UTC

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