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Performance Degradation on Salesforce Core Services

Minor Impact Monitoring Ongoing May 21, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
Salesforce has done rolling restarts, released connections with pre-mitigation configurations, and currently performing final validations and taking proactive actions to ensure full remediation. With the Salesforce rolling restarts, all Conga Turbo services are operation, but we are monitoring the situation actively until Salesforce outrage is fully resolved.
May 22, 2026 at 12:23 AM UTC
Investigating
Salesforce is still continuing to investigate the issue.
May 21, 2026 at 11:24 PM UTC
Investigating
Salesforce Core services are currently experiencing performance degradation, which is intermittently impacting Turbo SFDC authentication.

This includes things like:

Authentication and login services
API endpoints
Database/platform infrastructure
CRM application backend services
Metadata and workflow services

We are closely monitoring the Salesforce outage and will provide updates as we learn more.
May 21, 2026 at 10:03 PM UTC
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