Investigating Issue Impacting Composer
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented to address the issue, and our internal validations have completed successfully. Our teams are actively monitoring the system to ensure ongoing stability.
Apr 20, 2026 at 10:16 AM UTC
Identified
The Conga team is continue to actively work on implementing the fix and remediation efforts are still in progress.
We are closely monitoring the progress and will provide further updates as soon as more information becomes available. Thank you for your continued patience and understanding.
We are closely monitoring the progress and will provide further updates as soon as more information becomes available. Thank you for your continued patience and understanding.
Apr 20, 2026 at 8:57 AM UTC
Identified
Our engineering teams are continuing to implement the fix. The issue remains under active investigation and has not yet been fully resolved.
Customers may continue to experience failures when creating Salesforce tasks or activities operations while remediation efforts are ongoing.
We will provide the next update as soon as additional information becomes available.
Customers may continue to experience failures when creating Salesforce tasks or activities operations while remediation efforts are ongoing.
We will provide the next update as soon as additional information becomes available.
Apr 20, 2026 at 7:59 AM UTC
Identified
We've identified the root cause of the issue impacting Conga composer.
Our engineering teams are actively working on implementing a solution to resolve the issue.
Customers may continue to experience failure around create Salesforce tasks or activities operations while the fix is being deployed.
Our engineering teams are actively working on implementing a solution to resolve the issue.
Customers may continue to experience failure around create Salesforce tasks or activities operations while the fix is being deployed.
Apr 20, 2026 at 6:57 AM UTC
Investigating
We are currently investigating reports of service degradation affecting Composer in all regions.
Customers may be unable to create Salesforce tasks or activities due to insufficient permissions at the moment.
We will provide further updates as they are available.
Customers may be unable to create Salesforce tasks or activities due to insufficient permissions at the moment.
We will provide further updates as they are available.
Apr 20, 2026 at 5:55 AM UTC
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