New Multi-region uptime checks and custom-domain status pages

External Disruption / Externe Störung - Computop settlement file without PPRO settlement data

Major Impact Resolved Duration: 5d 23h 35m August 18, 2026

Incident Lifecycle

Investigating
Affected Components
Computop Settlement File (CTSF)

Incident Timeline

Investigating
Dear customers,

Our monitoring systems indicate an incident of the mentioned service.
Please note that we cannot provide settlement data for PPRO payment methods today.

Our technical emergency team is currently investigating this incident and is continuously analysing the system behaviour. We will continue to review the incident and will update you on the matter as soon as we have more information.

Computop aims to provide you with an update on this subject-matter as soon as we have more ...
Aug 18, 2026 at 12:44 PM UTC
Was your business affected by this Computop Paygate GmbH outage?
Follow Computop Paygate GmbH and route available status alerts to email or a team channel.