Cohesity Cloud Services Infrastructure Maintenance
View the provider incident record →Current answer
Cohesity Helios experienced a major incident: Cohesity Cloud Services Infrastructure Maintenance. ServiceAlert observed recovery on Sep 28, 2026.
Official Cohesity Helios status page Current Cohesity Helios status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Cluster connectivity
Infrastructure
Cohesity NetBackup
Cohesity IT Analytics
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the environment.
Sep 28, 2026 at 4:57 PM UTC
Identified
We have identified the root cause of the issue. Our engineering team is actively implementing a fix.
Sep 28, 2026 at 4:39 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 28, 2026 at 4:17 PM UTC
Investigating
During our scheduled backend infrastructure maintenance, we identified issues impacting a subset of services. The maintenance window is still in progress, and our engineering team is actively investigating and working to restore full service.
Sep 28, 2026 at 4:15 PM UTC
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