Degraded performance in Helios management console
View the provider incident record →Current answer
Cohesity Helios experienced a minor incident: Degraded performance in Helios management console. ServiceAlert observed recovery on Sep 30, 2026.
Official Cohesity Helios status page Current Cohesity Helios status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Cohesity Cloud Services Portal
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results
Sep 30, 2026 at 5:32 PM UTC
Identified
The issue has been identified and team is working on implementing the fix.
Sep 30, 2026 at 4:14 PM UTC
Investigating
We are investigating an issue affecting the Helios management console. Some customers may experience errors, slow page loads, or difficulty accessing certain UI features. Backup and recovery operations already running on your clusters are not expected to be affected.
Our engineering team is actively working to identify the cause. There is no need to open a support case at this time; we will post updates here as more information becomes available.
Our engineering team is actively working to identify the cause. There is no need to open a support case at this time; we will post updates here as more information becomes available.
Sep 30, 2026 at 3:32 PM UTC
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