Email Service Interruption
Incident Lifecycle
Incident Timeline
Monitoring
Open and Click tracking has been temporarily disabled.
Jul 6, 2026 at 2:52 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Jul 6, 2026 at 2:35 AM UTC
Investigating
Email Gateway is currently experiencing a service disruption. Our team is aware of the issue and actively working on a fix. As a result, emails sent by Sign are not being delivered at this time. All affected emails will be sent automatically once the service disruption is resolved.
Jul 6, 2026 at 2:03 AM UTC
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