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CM.com

Agent Inbox - Delay in incoming/outgoing traffic

Minor Impact Monitoring Ongoing June 29, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Jun 29, 2026 at 3:28 PM UTC
Investigating
We are currently investigating an issue that causes a delay in handovers and the processing of tasks for Agent Inbox.
All in and outgoing traffic is delayed. Our product team is continuing to investigate this issue.
Jun 29, 2026 at 3:11 PM UTC
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