Current answer
CM.com experienced a major incident: Email Campaigns - Degrading performance. ServiceAlert observed recovery on Oct 16, 2026.
Looking for an update now? Check the current status, or follow CM.com for future changes.
Incident Lifecycle
Affected Components
Email Campaigns
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Oct 16, 2026 at 10:59 AM UTC
Monitoring
We are continuing to monitor for any further issues.
Oct 16, 2026 at 10:50 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 16, 2026 at 10:50 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Oct 16, 2026 at 10:48 AM UTC
Investigating
We are continuing to investigate this issue.
Oct 16, 2026 at 10:31 AM UTC
Investigating
We’re currently experiencing degraded performance in Email Campaigns. Some users may be unable to open or duplicate campaigns, and campaign statistics and templates may fail to load or show error messages. Our team is actively investigating the issue.
Oct 16, 2026 at 9:59 AM UTC
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