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MANDATORY MAINTENANCE: Server Restart Required

None Impact Identified Ongoing per provider May 16, 2026
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Current answer

Cloudways experienced a none incident: MANDATORY MAINTENANCE: Server Restart Required. The provider currently marks this incident Identified.

Official Cloudways status page Current Cloudways status Provider update:

Incident Lifecycle

Identified Identified Identified
Affected Components
Cloudways Cloud Platform Console

Incident Timeline

Identified
The mandatory maintenance is still underway. Our engineering team is actively working to complete the activity as quickly as possible. We appreciate your patience and cooperation in this regard.
Jul 11, 2026 at 7:07 AM UTC
Identified
We are continuing to work on a fix for this issue.
May 16, 2026 at 9:49 AM UTC
Identified
We are running a mandatory maintenance activity across a few of our customers’ servers regarding infrastructure stability upgrades. This will require us to restart the servers which will introduce a brief service interruption. We are expecting the Cloudways Platform to remain fully operational during this activity. This is an ongoing activity and we will provide further updates here. Thank you for your trust in Cloudways.
May 16, 2026 at 9:47 AM UTC
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