New Multi-region uptime checks and custom-domain status pages

Issue with Rackspace Email Addon

Minor Impact Resolved Duration: 34d 5h 12m July 16, 2026

Incident Lifecycle

Identified

Incident Timeline

Identified
We are experiencing issues when adding or deleting Rackspace mailboxes, or updating mailbox passwords, through our Platform. This is resulting in errors for affected users.

We are working with the Rackspace team to resolve this issue and will update you as soon as possible. We apologize for any inconvenience caused.
Jul 16, 2026 at 8:57 PM UTC
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