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AI columns erroring with "AI processing error occurred" message

Minor Impact Last reported Resolved Notice published: January 13, 2026
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Current answer

Clay experienced a minor incident: AI columns erroring with "AI processing error occurred" message. The last provider record was marked Resolved; its current state cannot be verified.

Official Clay status page Current Clay status Provider update:

The notice publication date does not establish the outage start.

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Incident Timeline

Update
The issue has been resolved. If you are still seeing the error with your Use AI column, re-save the column settings and try again.
Jan 13, 2026 at 10:19 PM UTC
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