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Canva

Some users might experience errors when trying to access designs

Major Impact Monitoring Ongoing May 7, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 7, 2026 at 1:55 AM UTC
Identified
Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work.
We have identified the issue and are working on a fix.
May 7, 2026 at 1:32 AM UTC
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