Users in some countries may experience issues trying to access Canva
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are currently monitoring for any further issues.
May 7, 2026 at 12:49 AM UTC
Identified
Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.
May 7, 2026 at 12:33 AM UTC
Identified
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
May 7, 2026 at 12:23 AM UTC
Investigating
Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.
May 7, 2026 at 12:03 AM UTC
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