BrainPOP

Google SSO Login Issues

Minor Impact Resolved Duration: 1h 54m September 28, 2026

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Current answer

BrainPOP experienced a minor incident: Google SSO Login Issues. ServiceAlert observed recovery on Sep 28, 2026.

Official BrainPOP status page Current BrainPOP status ServiceAlert observed status change: Sep 28, 2026 at 4:15 PM UTC

Provider-reported start: Sep 28, 2026 14:20 UTC. Notice published: Sep 28, 2026 14:20 UTC.

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Incident Lifecycle

Investigating

Affected Components

BrainPOP BrainPOP Jr. BrainPOP ELL BrainPOP Science BrainPOP Español BrainPOP Français iOS Apps

Incident Timeline

Investigating

We are currently investigating an issue causing login failures for some users signing in via Google Single Sign-On (SSO). This is affecting a subset of school and district accounts. Our engineering team is actively working to identify the cause, and we will post an update as soon as we have more information.

Sep 28, 2026 at 2:20 PM UTC

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