[Medium] Issue with Microsoft Office Integration and Box Edit
Incident Lifecycle
Affected Components
Microsoft Office Integration
Box Edit / Tools
Incident Timeline
Monitoring
Our team has taken steps to remediate this issue and is seeing improvement on Microsoft Office Integration and Box Edit service. We are continuing to monitor for any additional impact.
Aug 20, 2026 at 1:30 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 20, 2026 at 12:44 AM UTC
Investigating
Our team is investigating an issue with Microsoft Office Integration and Box Edit. Users may see errors or slowness when attempting to access Microsoft Office via Box, and using Box Edit. We will provide additional information as it becomes available.
Aug 20, 2026 at 12:31 AM UTC
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