Current answer
Bland AI experienced a major incident: Inbound calls failing to connect. ServiceAlert observed recovery on Oct 19, 2026.
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Incident Lifecycle
Affected Components
API
Incident Timeline
Monitoring
Between 9:45 and 9:53 AM PT (16:45–16:53 UTC), many inbound calls to Bland numbers in the US region failed to connect. Some inbound calls also had slower call setup starting around 9:30 AM PT. The cause was a database slowdown. Inbound calls have connected normally since 9:54 AM PT. We are monitoring while we roll out fixes to prevent this from happening again. Outbound calls were not affected.
Oct 19, 2026 at 5:58 PM UTC
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