AI Image Generation Issue within Blackboard LMS

We have found a fix for AI image generation in Blackboard LMS. This has been through our QA process, the rollout has begun with positive initial signs of service restoration in production instances. We aim to post a final status on this once the rollout process to all instances has completed and post rollout QA is successful.

We have identified the root cause of the issue and are analyzing the options available to us to bring image generation back online. Please bear with us as we work through this. We are 'following the sun' on getting a solution deployed as soon as possible.

We are experiencing issues on AI image generation within Blackboard LMS. Instructors receive an error when attempting to generate new images. Previously generated images applied to courses are fine and not effected. We are investigating and working with our service provider towards a solution.