Ally Processing Delays - US-east Region (March 30, 2026)
Incident Lifecycle
Incident Timeline
Monitoring
Real time processing queues have returned to normal levels while the team continues to monitor.
Apr 1, 2026 at 11:28 AM UTC
Monitoring
The Ally development team has scaled up resources based on demand and will continue to monitor progress.
Mar 30, 2026 at 9:12 PM UTC
Identified
We are experiencing another spike in activity which has caused intermittent delays in the processing of content added to the LMS for institutions in the US. Real time processing delays of approximately 1.5 hours for new content items may be seen during this time.
Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Note that all other Ally features (alternative formats, instructor feedback and institutional report) for previously processed content items should still be working as expected.
Mar 30, 2026 at 5:30 PM UTC
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