Blackboard Service Interruption
Incident Lifecycle
Affected Components
Blackboard - SaaS (US)
Incident Timeline
Monitoring
Blackboard continues to monitor the underlying services to ensure ongoing stability.
Aug 21, 2026 at 2:28 PM UTC
Monitoring
The affected services remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. The next update will be provided by Tomorrow ( Friday) Morning.
Aug 20, 2026 at 9:46 PM UTC
Monitoring
The affected services remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability. The next update will be provided by close of business.
Aug 20, 2026 at 1:41 PM UTC
Monitoring
The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability.
Aug 20, 2026 at 9:09 AM UTC
Monitoring
The affected services have been restored and remain stable. Blackboard continues to monitor the underlying services to ensure ongoing stability.
Aug 20, 2026 at 6:52 AM UTC
Monitoring
Services have been restored. Blackboard is continuing to monitor these underlying services.
Aug 20, 2026 at 4:40 AM UTC
Monitoring
The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services.
Updates will continue to be posted on status.blackboard.com until this incident is resolved.
Updates will continue to be posted on status.blackboard.com until this incident is resolved.
Aug 20, 2026 at 3:36 AM UTC
Monitoring
The issue has been identified, and the affected services have been restored. Blackboard is continuing to monitor these underlying services.
Updates will continue to be posted on status.blackboard.com until this incident is resolved.
Updates will continue to be posted on status.blackboard.com until this incident is resolved.
Aug 20, 2026 at 2:38 AM UTC
Identified
The issue has been identified, and Blackboard is working to restart and restore services. There may continue to be instability while we work to ensure all services are fully recovered.
Next update to status.blackboard.com will be in 1 hour
Next update to status.blackboard.com will be in 1 hour
Aug 20, 2026 at 1:40 AM UTC
Investigating
Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue.
We will continue to post updates to status.blackboard.com
We will continue to post updates to status.blackboard.com
Aug 20, 2026 at 1:17 AM UTC
Investigating
Blackboard is continuing to work directly with our infrastructure partners to diagnose and resolve the issue.
We will continue to post updates to status.blackboard.com
We will continue to post updates to status.blackboard.com
Aug 20, 2026 at 12:06 AM UTC
Investigating
Update: Adjusting scope from "Blackboard - SaaS - Global" to "Blackboard - SaaS (US)"
Aug 19, 2026 at 11:10 PM UTC
Investigating
We are continuing to investigate the issue and are actively working with Blackboard's infrastructure partners to diagnose and resolve the issue as quickly as we can.
We will continue to provide updates at status.blackboard.com
We will continue to provide updates at status.blackboard.com
Aug 19, 2026 at 10:48 PM UTC
Investigating
Blackboard is currently investigating a service disruption affecting a number of customers. We are investigating increased error rates related to a storage system impacting a group of clients deployed on Blackboard LMS in US East.
Additional updates will be posted to status.blackboard.com
Additional updates will be posted to status.blackboard.com
Aug 19, 2026 at 10:10 PM UTC
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