Degradation - Delayed Reports

Minor Impact Monitoring Ongoing April 7, 2026

Incident Lifecycle

Identified Identified Identified Monitoring Monitoring Monitoring Monitoring

Incident Timeline

Monitoring
Bazaarvoice is continuing to monitor the situation to ensure a full resolution. We will provide an update at the time designated below or as soon as new information becomes available.

NEXT UPDATE:

April 10th, 2026, 1:00 PM  CST

If you have any questions, please contact Bazaarvoice Support.
Apr 9, 2026 at 5:01 PM UTC
Monitoring
Bazaarvoice is continuing to monitor the situation to ensure a full resolution. We will provide an update at the time designated below or as soon as new information becomes available.

NEXT UPDATE:

April 9th, 2026, 1:00 PM  CST

If you have any questions, please contact Bazaarvoice Support.
Apr 8, 2026 at 8:08 PM UTC
Monitoring
Bazaarvoice has deployed a fix and the failed on-demand and scheduled reports have been re-generated. We are continuing to monitor the situation to ensure a full resolution. We will provide an update at the time designated below or as soon as new information becomes available.

<b>NEXT UPDATE:</b>

April 8th, 2026, 5:00 PM CST

If you have any questions, please contact Bazaarvoice Support.
Apr 8, 2026 at 2:36 PM UTC
Monitoring
Bazaarvoice continues to work towards a resolution and is currently monitoring the delay of on-demand and scheduled Portal Reports. We will provide an update at the designated time below or when new information becomes available.

<b>NEXT UPDATE:</b>

April 8th, 2026, 10:00AM CST


[1390]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
UNITED KINGDOM: 08...
Apr 8, 2026 at 10:27 AM UTC
Identified
Bazaarvoice is continuing to see positive progress in resolving the processing delays affecting both on-demand and scheduled Portal Reports. Our engineering team remains fully engaged on a fix. We will provide a further update at the time noted below, or sooner if new information becomes available.

<b>NEXT UPDATE:</b>

April 8th, 2026, 4:00 AM CST

[1390]

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

<b>PHONE:</b>
AMERICAS: 888 984 138...
Apr 8, 2026 at 3:58 AM UTC
Identified
Bazaarvoice is continuing to make progress in resolving the delay of on-demand and scheduled Portal Reports. We will provide an update at the designated time below or when new information becomes available.

<b>NEXT UPDATE:</b>

April 7th, 2026, 11:00PM CST

If you have any questions, please contact Bazaarvoice Support.
Apr 7, 2026 at 9:09 PM UTC
Identified
Bazaarvoice has identified an issue that is causing a delay of on-demand and scheduled reports. A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.

<b>NEXT UPDATE:</b>

April 7th, 2026, 5:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods included below:

<b>PHONE:</b>
AMERICAS: 888 984 1381 (toll-free) / 866 522 9227, Option 4 (toll-free)
...
Apr 7, 2026 at 3:33 PM UTC
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