Degradation - Portal Alerts

Bazaarvoice continues to monitor to ensure a full resolution. To review content that may have not triggered an alert, a Portal Report can be generated by following the steps below:

1. Portal > Insights > Reports
2. New report > Download reviews...
3. Apply desired Filters > Run report

<b>NEXT UPDATE:</b>

April 10th, 2026, 12:00PM CST

If you have any questions, please contact Bazaarvoice Support.

Bazaarvoice has applied a fix and continues to monitor the situation to ensure a full resolution. We will provide an update at the designated time below or when new information becomes available.

<b>NEXT UPDATE:</b>

April 9th, 2026, 11:00AM CST

If you have any questions, please contact Bazaarvoice Support.

Bazaarvoice is currently investigating a technical issue affecting Portal Alerts that specifically use Moderation Status filters. While these event-triggered notifications are currently failing to send, all other alert types - including those for Content, Products, and Product Feeds - remain fully operational.

Our engineering team has identified the root cause and is currently working on a fix. We will provide a further update at the time noted below or as soon as more information is availab...

Bazaarvoice has identified a failure of event-triggered Portal Alerts that have a Moderation Status selection. Other alerts with Content, Products, or Product Feed selections remain operational.

A root cause has been determined and a solution is in progress. We will provide an update at the designated time below or when new information becomes available.

<b>NEXT UPDATE:</b>

April 7th, 2026, 9:00PM CST

If you have any questions, please contact Bazaarvoice Support via any of the methods inc...