Current answer
Bandwidth experienced a minor incident: Inbound Calling Incident. ServiceAlert observed recovery on Oct 8, 2026.
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Incident Lifecycle
Affected Components
Inbound Calling (SIP) - United States
REST APIs - HTTP Voice - United States
REST APIs - SIP Voice - United States
BXML - United States
Incident Timeline
Monitoring
Teams are observing expected calling behavior and will monitor for stability.
Oct 7, 2026 at 10:52 PM UTC
Identified
Teams have identified the off network condition and are working to restore expected calling behaviors.
Oct 7, 2026 at 8:55 PM UTC
Investigating
Bandwidth teams are investigating an Inbound Calling incident where a subset of inbound calls from the Lumen network are failing to connect to the Bandwidth network. Teams and this partner are working to restore expected calling services.
Oct 7, 2026 at 7:20 PM UTC
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