Messaging Incident
Incident Lifecycle
Affected Components
SMS Messaging (SMPP)
Incident Timeline
Investigating
Teams continue to investigate this incident and have determined it’s isolated to messages to the carrier Symbio.
Aug 18, 2026 at 11:33 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 18, 2026 at 7:59 AM UTC
Investigating
Bandwidth teams are investigating an incident impacting some inbound and outbound messages via a specific carrier. Teams are working to restore expected network performance.
Aug 18, 2026 at 7:57 AM UTC
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