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Bandwidth Local Market Impairment - 974 - Rochester, NY

Critical Impact Identified Ongoing per provider September 30, 2026
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Current answer

Bandwidth experienced a critical incident: Bandwidth Local Market Impairment - 974 - Rochester, NY. The provider currently marks this incident Identified.

Official Bandwidth status page Current Bandwidth status Provider update:

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Incident Lifecycle

Investigating Investigating Identified
Affected Components
974 - Rochester, NY

Incident Timeline

Identified
Our carrier has identified the cause of this incident and is working to complete repairs.
Sep 30, 2026 at 8:24 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 30, 2026 at 7:43 AM UTC
Investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
Sep 30, 2026 at 1:14 AM UTC
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