Bandwidth

Toll Free Outbound Calling Incident

Major Impact Resolved Duration: 1h 54m October 20, 2026

Current answer

Bandwidth experienced a major incident: Toll Free Outbound Calling Incident. ServiceAlert observed recovery on Oct 20, 2026.

Official Bandwidth status page Current Bandwidth status ServiceAlert observed status change: Oct 20, 2026 at 11:05 PM UTC

Looking for an update now? Check the current status, or follow Bandwidth for future changes.

Investigating Monitoring

Affected Components

Toll-Free calling - Outbound (SIP) - United States

Monitoring

Teams are observing expected toll-free traffic transmission across the Bandwidth network. We will monitor for prolonged stability.

Oct 20, 2026 at 9:34 PM UTC

Investigating

Bandwidth teams are investigating an outbound, toll-free calling incident where some outbound calls are receiving unexpected 404 SIP response codes

Oct 20, 2026 at 9:10 PM UTC

Was your business affected by this Bandwidth outage?

Follow Bandwidth and route available status alerts to email or a team channel.

Follow Bandwidth → View Bandwidth History