MQTT service disruption preventing users from starting prints
Incident Lifecycle
Incident Timeline
Monitoring
Service began recovering at 16:00 UTC, and most users should now be able to start print jobs normally. We are continuing to monitor to ensure everything is fully back to normal.
Jul 20, 2026 at 4:26 PM UTC
Identified
We have identified the root cause as an issue with one of our MQTT service nodes. Our team is actively working to restore service.
Jul 20, 2026 at 3:51 PM UTC
Investigating
We are aware of an issue with our MQTT service that is preventing some users from starting print jobs. Our team is currently investigating.
Jul 20, 2026 at 3:41 PM UTC
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