Aurora Endpoint Console - Subset of fields experiencing a parsing error
View the provider incident record →Current answer
Arctic Wolf experienced a minor incident: Aurora Endpoint Console - Subset of fields experiencing a parsing error. The provider currently marks this incident Identified.
Incident Lifecycle
Affected Components
Aurora Endpoint
Aurora Endpoint
Aurora Endpoint
Aurora Endpoint
Incident Timeline
Identified
We are continuing to investigate the issue which is affecting Aurora Endpoint Console.
Our team has identified the error and is working with the upstream Vendor to investigate.
Users may continue to experience some fields returning corrupted data, appearing as simplified Chinese characters.
Next Update: 08/26/26 12:00 UTC
Our team has identified the error and is working with the upstream Vendor to investigate.
Users may continue to experience some fields returning corrupted data, appearing as simplified Chinese characters.
Next Update: 08/26/26 12:00 UTC
Aug 25, 2026 at 7:34 PM UTC
Identified
We are continuing to investigate the issue which is affecting Aurora Endpoint Console.
Our team has identified the error and has engaged upstream Vendor to investigate.
Users may continue to experience some fields returning corrupted data, appearing as simplified Chinese characters.
Next Update: 08/25/26 20:00 UTC
Our team has identified the error and has engaged upstream Vendor to investigate.
Users may continue to experience some fields returning corrupted data, appearing as simplified Chinese characters.
Next Update: 08/25/26 20:00 UTC
Aug 25, 2026 at 4:23 PM UTC
Identified
We are continuing to investigate the issue which is affecting Aurora Endpoint Console.
Our team has identified the error and working towards a resolution
Users may continue to experience some fields returning corrupted data, appearing as simplified Chinese characters.
Next Update: 08/25/26 17:00 UTC
Our team has identified the error and working towards a resolution
Users may continue to experience some fields returning corrupted data, appearing as simplified Chinese characters.
Next Update: 08/25/26 17:00 UTC
Aug 24, 2026 at 7:53 PM UTC
Identified
We are continuing to investigate the issue which is affecting Aurora Endpoint Console.
Users may continue to experience some fields returning corrupted data, appearing as simplified Chinese characters.
Next Update: 08/24/26 20:00 UTC
Users may continue to experience some fields returning corrupted data, appearing as simplified Chinese characters.
Next Update: 08/24/26 20:00 UTC
Aug 24, 2026 at 5:55 PM UTC
Identified
We are aware of an issue affecting Aurora Endpoint Console.
Users may experience some fields returning corrupted data.
Endpoints remain protected as this graphical issue does not impact Protect/Focus functionality
Our team has identified the error and are implementing a resolution.
Next Update: 08/24/26 18:00 UTC
Users may experience some fields returning corrupted data.
Endpoints remain protected as this graphical issue does not impact Protect/Focus functionality
Our team has identified the error and are implementing a resolution.
Next Update: 08/24/26 18:00 UTC
Aug 24, 2026 at 3:47 PM UTC
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