New Multi-region uptime checks and custom-domain status pages

Intermittent Broker API Timeouts

Minor Impact Resolved Duration: 2h 42m September 18, 2026
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Current answer

Alpaca experienced a minor incident: Intermittent Broker API Timeouts. ServiceAlert observed recovery on Sep 18, 2026.

Official Alpaca status page Current Alpaca status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Identified Monitoring Monitoring
Affected Components
Account API Orders API Positions API

Incident Timeline

Monitoring
We have deployed a fix, and service performance is improving. Our team continue to monitor response times to confirm a full recovery.
Sep 18, 2026 at 8:51 AM UTC
Monitoring
Services performance has shown improved stability, and error rates have decreased. However, we continue to observe the elevated latency affecting some account & position requests.

Our engineering teams are closely monitoring and working to restore normal performance. We understand the disruption this may cause and appreciate your patience. We will share another update as soon as more information becomes available.
Sep 18, 2026 at 7:58 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 18, 2026 at 7:33 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 18, 2026 at 7:12 AM UTC
Investigating
We are investigating elevated error rates causing timeouts for account, position, and order requests across the Broker API.
Sep 18, 2026 at 6:27 AM UTC
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