Daily provider-status observations and published incident history for Akamai.
Component incident
Akamai has an active component incident; no global outage is indicated. Verified .
Official provider source.
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61.2%of 49 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
76.7%
30
7
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 14Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB. We will provide an update as we progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB. We will provide an update as we progress.
investigating
We are investigating an emerging issue with Edge Delivery related to Edge DNS report with record change on master DNS server not reflected to Akamai Edge DNS. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
September 2026
Akamai Control Center and Configuration Deployment Issues
We are continuing to investigate the issue. We identified another issue in Identity Manager where customers can't access to manage their users in Akamai Control Center. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with Configuration Deployment related to errors while activating delivery configurations in Property Manager. We are actively investigating the issue and will provide another update within the next 30 minutes.
We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress.
investigating
We are investigating an emerging issue in Canada with Edge Delivery related to performance degradation with 0xx error. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
We have implemented a fix for this issue as of 22:45 UTC on September 23, 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001VNuHQCA1. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with Account Protector. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Origin Server Connectivity Issues with Elevated Errors in APAC Region
Our upstream carrier continues to work on the maintenance of the impacted subsea cables. Although immediate impact has subsided, customers may still experience intermittent impact until the repair works are completed - the current estimate points to early October, 2026, subject to change. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN. We will continue to monitor to ensure that the impact has been fully mitigated.
monitoring
We are continuing to monitor to ensure the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN
monitoring
We have identified that this issue was likely due to upstream congestion related to unexpected maintenance on subsea cables. The impact was primarily observed when requests from outside the APAC region were routed to origins in the APAC region, and when requests from the APAC region were routed to origins outside the region. We are working with the upstream ISP(s) to gather additional details.Based on our current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN. We will continue to monitor to ensure the impact has been fully mitigated.
monitoring
We became aware of an issue with origin server connectivity that caused intermittent connectivity issues and elevated errors for some customers in affected regions. The issue was resolved at approximately 11:41 UTC on 22 September, 2026. The issue appears to have self-corrected; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to help prevent a recurrence of this issue.
Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan
We will continue to monitor the network performance until the maintenance concludes. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB. We will provide the next update as we make progress.
investigating
Scheduled upstream provider maintenance is currently taking place along network routes connecting Singapore, Hong Kong, and Japan from September 18, 2026 at 06:30 UTC through October 3, 2026 at 23:59 UTC. While core service remains operational, customers in the affected regions may notice increased latency during peak traffic hours. We are monitoring network performance until maintenance concludes.Customers and partners with a valid Control Center login can find updates at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
The third-party provider has implemented a fix for this issue as of 12:20 UTC on 16 Sep,2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ. We will continue to monitor to ensure that the impact has been fully mitigated
investigating
We are continuing to work our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ.
investigating
We are investigating an emerging issue with a third-party service provider where users might experience issues creating new tickets with Akamai Support. The issue appears to have started around 08:00 UTC on Sep 16, 2026. The customers can use https://control.akamai.com/apps/support-ui/#/contact-support or reach out to country-specific support numbers for urgent cases. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes.
We have implemented a fix for this issue as of 18:10 UTC on 10 September 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
identified
We have identified the cause of the issue and are implementing a fix. We initially mentioned elevated 403 errors in this status page post as an additional symptom of the incident. That was incorrect, and we have removed the reference. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB. We will provide another update within the next 60 minutes.
investigating
We are investigating an emerging issue with Edge Delivery related to increased latency and elevated end user 403 errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
We have implemented a fix for this issue as of 14:20 UTC on 4 September, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will provide the next update as we make progress.
investigating
We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ . If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Comm...
We have implemented a fix for this issue as of 03:30 UTC on 28 August 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. We will provide the next update as we make progress.
investigating
We are investigating an issue with Event Center related to the reporting dashboard being inaccessible with data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. If you have questions or are experiencing an impact due to this issue, please use the Support Center o...
Legacy Incident Archive
49 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Edge Delivery Issues in India
minorSource not attested
Last archived state: resolved
View archived record details
Edge Delivery
monitoring
We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.
investigating
We are continuing to investigate the issue. After further investigation the issue appears to not be caused by a third-party service provider. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with a third-party service provider causing Edge Delivery issues in India. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impa...
Certificate Provisioning System (CPS) issues
Source not attested
Last archived state: resolved
View archived record details
TLS Provisioning (Certificates, CPS)
monitoring
We are continuing to monitor for any further issues.
monitoring
We became aware of an issue with the Certificate Provisioning System (CPS) involving timeouts in the User Interface of Akamai Control Center, as well as errors when using the API. The issue lasted between 03:12 UTC on 19 August 2026 and 03:34 UTC on 19 August 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD. We will continue...
Inbound Email Service Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix for this issue as of 14:48 UTC on August 14, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NmwELCAZ. We will continue to monitor to ensure that the impact has been fully mitigated
investigating
We are investigating an emerging issue with Email Services that may have caused customers to experience bounced emails or email delays when emailing Akamai. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an...
Connection drops and increased latency in Miami
minorSource not attested
Last archived state: resolved
View archived record details
Edge Delivery
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJ. We will provide an update when more information becomes available.
identified
We have identified the cause of the issue, and a fix is being implemented. Customers should not currently see any impact from the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJWe will provide an update when more information becomes available.
investigating
We are investigating an emerging issue with connection drops and increased latency for services in the Miami region. The issue appears to have started at 16:39 UTC on August 13, 2026. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have quest...
Edge Delivery Issues in India
Source not attested
Last archived state: resolved
View archived record details
monitoring
We became aware of an issue with Edge Delivery in India related to connectivity issues in the form of latency or connection timeouts that impacted traffic flowing from India to multiple geos. The issue lasted between 11:15 UTC on August 12, 2026, and 11:50 UTC on August 12, 2026. The third-party service provider has implemented a fix and based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community. We will conti...
Certificate Provisioning System (CPS) Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with the Certificate Provisioning System (CPS) related to delays in domain validation and/or UI mismatches where active enrollments will display no status. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you...
Reporting data availability issues in 'Traffic by Hostname' report
Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor the issue to ensure performance and stability are maintained. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress.
monitoring
Service remains operational. We are continuing to monitor the environment to ensure performance and stability are maintained.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress.
monitoring
We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress.
monitoring
We became aware of an issue with "Traffic by Hostname" related to reporting data availability. The issue lasted between 15:00 UTC on 3 August 2026 and 00:20 UTC on 4 August 2026. We have implemented a fix for this issue as of 00:20 UTC on 4 August 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will continue to monitor to en...
Edge Delivery Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LizHpCAJWe will provide an update as we progress.
investigating
We are investigating an emerging issue with HTTP and HTTPS related to partial disruption of service with 400 errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use th...
July 2026
NetStorage Issues in Europe
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with NetStorage related to observed 5XX errors due to an offline storage region. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use...
Bot Manager false positive issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We have implemented a fix for this issue as of 01:30 UTC on 27 July 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Kh1F0CAJ. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are investigating an issue with Bot Manager related to false positive issues with availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center o...
