Akamai Outage History
Daily status observations, past incidents, and reported issue history for Akamai.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 47.8% | 23 | 12 |
| July 2026 | 48.4% | 31 | 16 |
| June 2026 | 30% | 30 | 21 |
| May 2026 | 0% | 7 | 7 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 25
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Edge Delivery Issues in India
Started:
Edge Delivery
monitoring
We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.
investigating
We are continuing to investigate the issue. After further investigation the issue appears to not be caused by a third-party service provider. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with a third-party service provider causing Edge Delivery issues in India. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impa...
Reporting data availability issues in 'Traffic by Hostname' report
Started:
Reporting
identified
We are continuing working on mitigating the issue and will provide another update as progress is made. We thank you for your patience.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notifications. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with "Traffic by Hostname" related to reporting data availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support C...
Certificate Provisioning System (CPS) issues
Started:
TLS Provisioning (Certificates, CPS)
monitoring
We are continuing to monitor for any further issues.
monitoring
We became aware of an issue with the Certificate Provisioning System (CPS) involving timeouts in the User Interface of Akamai Control Center, as well as errors when using the API. The issue lasted between 03:12 UTC on 19 August 2026 and 03:34 UTC on 19 August 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD. We will continue...
Inbound Email Service Issues
Started:
monitoring
We have implemented a fix for this issue as of 14:48 UTC on August 14, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NmwELCAZ. We will continue to monitor to ensure that the impact has been fully mitigated
investigating
We are investigating an emerging issue with Email Services that may have caused customers to experience bounced emails or email delays when emailing Akamai. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an...
Connection drops and increased latency in Miami
Started:
Edge Delivery
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJ. We will provide an update when more information becomes available.
identified
We have identified the cause of the issue, and a fix is being implemented. Customers should not currently see any impact from the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJWe will provide an update when more information becomes available.
investigating
We are investigating an emerging issue with connection drops and increased latency for services in the Miami region. The issue appears to have started at 16:39 UTC on August 13, 2026. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have quest...
Edge Delivery Issues in India
Started:
monitoring
We became aware of an issue with Edge Delivery in India related to connectivity issues in the form of latency or connection timeouts that impacted traffic flowing from India to multiple geos. The issue lasted between 11:15 UTC on August 12, 2026, and 11:50 UTC on August 12, 2026. The third-party service provider has implemented a fix and based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community. We will conti...
Certificate Provisioning System (CPS) Issues
Started:
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with the Certificate Provisioning System (CPS) related to delays in domain validation and/or UI mismatches where active enrollments will display no status. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you...
Reporting data availability issues in 'Traffic by Hostname' report
Started:
monitoring
We are continuing to monitor the issue to ensure performance and stability are maintained. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress.
monitoring
Service remains operational. We are continuing to monitor the environment to ensure performance and stability are maintained.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress.
monitoring
We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress.
monitoring
We became aware of an issue with "Traffic by Hostname" related to reporting data availability. The issue lasted between 15:00 UTC on 3 August 2026 and 00:20 UTC on 4 August 2026. We have implemented a fix for this issue as of 00:20 UTC on 4 August 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will continue to monitor to en...
Edge Delivery Issues
Started:
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LizHpCAJWe will provide an update as we progress.
investigating
We are investigating an emerging issue with HTTP and HTTPS related to partial disruption of service with 400 errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use th...
July 2026
NetStorage Issues in Europe
Started:
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with NetStorage related to observed 5XX errors due to an offline storage region. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use...
Bot Manager false positive issues
Started:
monitoring
We have implemented a fix for this issue as of 01:30 UTC on 27 July 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Kh1F0CAJ. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are investigating an issue with Bot Manager related to false positive issues with availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center o...
Edge Delivery Issues
Started:
monitoring
The third-party provider has implemented a fix for this issue as of 12:00 UTC on July 24, 2026: based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001KQ2QQCA1We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001KQ2QQCA1We will provide an update as we progress.
investigating
We are investigating an emerging issue with HTTP and HTTPS network related to latency issues with 5xx error. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Suppor...
Edge delivery Issues in India
Started:
monitoring
The third-party service provider has identified the cause of the issue and implemented a fix as of 04:10 UTC on July 19, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001JVmHpCAL. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate the cause. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001JVmHpCAL We will provide an update as we make progress.
investigating
We are investigating an issue with Edge Delivery where users may have experienced delivery errors and connection time outs. The issue is not occurring at this time. We are actively investigating the cause and will provide the details of the investigation as we make progress. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or ...
Application Load Balancer reporting availability issues
Started:
monitoring
We did not observe a recurrence, and the system looks stable. We continue to monitor to ensure that the impact has been fully mitigated. We will provide the next update as we make progress.
monitoring
We have implemented a fix for this issue as of 04:36 UTC on 16 July 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR. We will provide the next update as we make progress.
investigating
We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Commu...
Edge Delivery - Content Delivery in Pakistan
Started:
monitoring
We have implemented network changes to route traffic away from the affected areas while the ISP continues to work on the submarine cable issue; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will continue to monitor to ensure that the impact has been fully mitigated.
identified
The issue has been identified as related to a submarine cable issue affecting traffic to/from Pakistan. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update as we progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update as we progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update within the next 30 minutes.
investigating
We are investigating an emerging issue with Edge Delivery involving timeouts and performance degradation in the Pakistan region. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, p...
June 2026
Configuration Deployment Issues in Property Manager
Started:
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai https://community.akamai.com/customers/s/feed/0D5a700001GabcKCAR. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with Akamai Control Center related to Property Manager issues, where users may experience errors when trying to activate new properties or perform changes to their properties related to EdgeWorkers. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001Ga...
Cloudlets issues while activating Application Load Balancing configurations
Started:
monitoring
We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will continue to monitor to ensure that the impact has been fully mitigated.
monitoring
We have implemented a fix for this issue as of 16:50 UTC on June 28, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will continue to monitor to ensure that the impact has been fully mitigated
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will provide an update within the next 120 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with Cloudlets related to issues while activating Application Load Balancing configurations. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. If you have questions or are experiencing an impact due to this issue, please use the Support Cent...
DataStream Configuration Issues
Started:
monitoring
We are actively monitoring the fix for this issue and will share updates on mitigation status as progress continues. Thank you for your patience.
monitoring
We have rolled back a release which we believe may have caused this issue as of 20:55 UTC on 25 June 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ. Subsequent updates around mitigation status will be posted as progress is made.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with DataStream related to configuring and editing DataStream configurations with users possibly running into the following errors: "There are no eligible properties available to clone the stream.", "One or more properties are invalid. Provide properties that are authorized to be a part of this stream, and belong to the contract and group ID.". We are actively investigating the issue and will provide another update within the next 60 minutes. We will soo...
Bot Manager Premier Issues
Started:
monitoring
We have implemented a fix for this issue as of 18:41 UTC on June 10, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001D7uShCAJ. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are investigating an emerging issue with Bot Manager Premier related to some legitimate users utilizing a specific rule to be denied. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at
https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this ...
Edge Delivery Issues in NASA (North America and South America)
Started:
investigating
We became aware of an issue with Edge Delivery in Americas Region related to elevated request denials and service degradation between 1:00 UTC and 1:30 UTC on June 6, 2026. We are actively investigating the cause of the service degradation within the affected environment and assessing customer impact. At this time, the issue appears to have stabilized, and we will continue to monitor the platform closely. We will provide additional updates as we make further progress in our investigation. ...
Edge Delivery - HTTP Content Delivery in Europe
Started:
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001CJCMpCAP. We will provide an update as we progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015iVQMCA2 We will provide an update as we progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001CJCMpCAP. We will provide an update as we progress.
investigating
We are investigating an emerging issue with HTTP Edge IP binding related to API timeouts and transaction failures. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the ...
May 2026
Delay in External Email Delivery
Started:
monitoring
We have implemented a fix for this issue as of 13:00 UTC on May 21, 2026, based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCACWe will continue to monitor to ensure that the impact has been fully mitigated.
identified
We have identified the cause of the issue, and a fix is being implemented.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCAC .We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with Email Exchange server related to delay with the emails. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center ...
Configuration Deployment issues with EdgeWorkers and mPulse configuration activations
Started:
monitoring
We are continuing to monitor this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will continue to monitor to ensure that the impact has been fully mitigated.
monitoring
We have implemented a fix for this issue as of 14:55 UTC on May 20, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will continue to monitor to ensure that the impact has been fully mitigated.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.
investigating
We are investigating an emerging issue with Configuration Deployment related to EdgeWorkers and mPulse configuration activations. We are actively investigating the issue and will provide another update within the next 30 minutes.
We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.
If you have questions or are experiencing an impact due to this issu...
Reporting Issues affecting URL Traffic and URL Responses reports
Started:
monitoring
Based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will continue to monitor to ensure that the impact has been fully mitigated.
identified
The data is getting updated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will provide an update once the data catches up.
identified
The data is slowly getting updated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will provide an update once the data catches up.
identified
We are aware of an issue with the 'URL Traffic' and ‘URL Responses’ report related to reporting data unavailability. We have identified the cause of the issue, and a fix is being implemented. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://comm...
Cloudlets Policy Updates Issues
Started:
monitoring
We have rolled back a release which we believe may have caused this issue as of 18:21 UTC on May 14th, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE. We will continue to monitor to ensure that the impact has been fully mitigated.
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE. We will provide an update within the next 30 minutes.
investigating
We are investigating an emerging issue with Cloudlets related to issues with activating Cloudlets policies. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support...
Edge Delivery Issues in Amsterdam, Netherlands
Started:
investigating
We are investigating an emerging issue with Edge Delivery related to general performance degratation in Amsterdam, Netherlands. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, pl...
Edge Delivery Issues between India and Europe
Started:
investigating
We are continuing to work with our third-party service provider to mitigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. Subsequent updates around mitigation status will be posted as progress is made.
identified
Our third-party service provider has identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. Subsequent updates around mitigation status will be posted as progress is made.
investigating
We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. We will provide an update within the next 120 minutes.
investigating
We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with a third-party service provider, causing performance degradation with Edge Delivery between India and Europe. We are working with the service provider and actively investigating the issue, and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you ha...
Bot Manager Premier Issues
Started:
monitoring
We have rolled back a release which we believe may have caused this issue as of 17:13 UTC on May 11, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
Updating to clarify that the issue appears to be impacting Bot Manager Premier. We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with Bot Manager Premier related to false positives with valid traffic being blocked. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, pleas...
Certificate Provisioning System (CPS) issues
Started:
investigating
We are investigating an emerging issue with the Certificate Provisioning System (CPS) in the Akamai Control Center related to users being unable to perform changes. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experie...
April 2026
Bot Manager Elevated False Positives Issues
Started:
monitoring
We have implemented a fix for Bot Manager which addresses the issue we believe may have caused the elevated false positives as of 19:00 UTC on April 30, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000168PJsCAM. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are investigating an emerging issue with Bot Manager related to elevated false positives leading to denied legitimate traffic for end users. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due t...
Reporting Issues affecting URL Traffic and URL Responses reports
Started:
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.
investigating
We are investigating an issue with the 'URL Traffic' report related to reporting data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.If you have questions or are experiencing an impact due to this issue, please use the Support Center...
Intermittent Edge Delivery Delays in Chennai, IN (MAA) Region
Started:
identified
We were able to identify a solution which resulted in additional capacity for the Chennai, IN region and did not experience any degradation over the peak hours on April 29, 2026. The replacement of the network component has been briefly delayed. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU. We will provide an update as progress is made.
identified
We have optimized capacity in the Chennai, IN (MAA) region to the best of our abilities. At this time there is no degradation to services in the region, but we do expect that intermittent delays and timeouts for Edge Delivery and other services such as Bot Manager Premier may arise during peak traffic hours in the region until we can replace the degraded hardware. Current ETA for hardware replacement continues to be end of day on April 29, 2026. Customers and partners can find more details on...
identified
We are continuing to work to identify opportunities for increasing capacity in the Chennai, IN (MAA) region to prevent issues during peak traffic hours. The current ETA for the hardware replacement effort is end of day on April 29, 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU. We will provide an update as we progress.
investigating
We have identified an issue with a network resource failure in the MAA (Chennai, IN) region related to intermittent delays and timeouts during peak traffic hours with Delivery and other Akamai services that traverse into/through the MAA region. We are actively investigating opportunities to increase network capacity in the region while working to replace the failed resource as quickly as possible. An update will be provided in 60 minutes. We will soon be posting more details for customers and...
Edge Delivery- HTTP Content Delivery in Europe
Started:
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015iVQMCA2 We will provide an update as we progress.
investigating
We are investigating an emerging issue with HTTP Edge IP binding related to API timeouts and transaction failures. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the ...
Delay in Traffic by Hostname reports
Started:
monitoring
The delay in reports is determined to be due to a runtime memory issue. This has been addressed at around 4:30 UTC on April 28, 2026. Customers and partners can find more details on the Akamai Community:https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE . We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue and our SMEs have determined the potential cause. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAEWe will provide another update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE. We will provide an update within the next 60 minutes.
investigating
We have identified an issue with Traffic Reports where users may stop seeing data for "Traffic by Hostname" post 23:00 UTC on April 27, 2026. We are actively working with the appropriate Subject Matter Experts to mitigate the issue. We apologize for the impact. We will provide an update in the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-noti...
Secure Internet Access Issues
Started:
monitoring
We have implemented a fix for this issue as of 05:26 UTC on 27 April 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015Qwi8CAC. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015Qwi8CAC. We will provide the next update as we make progress.
investigating
We are investigating an issue with Secure Internet Access related to access issues with certificate errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support...
TrafficPeak Issues
Started:
identified
We are continuing work to apply the identified fix. We will provide an update within the next 60 minutes.
identified
We are continuing work to apply the identified fix. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015H7xxCAC?language=en_US. We will provide an update within the next 60 minutes.
identified
We are continuing work to apply the identified fix. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015H7xxCAC?language=en_US. We will provide an update within the next 60 minutes.
identified
We have identified a potential cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015H7xxCAC?language=en_US. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with TrafficPeak related to timeout errors experienced across panels. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Suppor...
WSA reporting incomplete or missing data when filtering by TLS v3 Fingerprint
Started:
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notifications. Subsequent updates around mitigation status will be posted as progress is made.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notificationsWe will provide an update within the next 3 hours.
investigating
We are continuing to work with our subject matter experts to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notificationsWe will provide an update within the next 120 minutes.
investigating
We are continuing to work with our subject matter experts to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000151eEnCAIWe will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with WSA where incomplete or missing data is reported when filtering by TLS v3 Fingerprint. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue,...
Edge Delivery Issues in Frankfurt(DE-FRA-2)
Started:
monitoring
We have implemented a fix for this issue as of 13:12 UTC on April 20, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000014QIlOCAW. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue.
investigating
We are investigating an emerging issue with edge delivery in our Frankfurt (DE-FRA-2) Data Center where customers may experience performance degradation. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an im...
NetStorage Issues
Started:
monitoring
We have implemented a fix for this issue as of 04:57 UTC on April 16, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000013s3OVCAY. We will continue to monitor to ensure that the impact has been fully mitigated.
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000013s3OVCAY. We will provide the next update as we make progress.
investigating
We are investigating an issue with NetStorage related to issues with new storage group creations or making changes to the existing storage groups. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact du...
Configuration Deployment Issues in Property Manager
Started:
monitoring
We have implemented a fix for this issue as of 11:30 UTC on April 08, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS. We will continue to monitor to ensure that the impact has been fully mitigated.
identified
We have determined a fix and it is going to be deployed at 11:00 UTC on April 8, 2026. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS
We will provide another update post deploying the fix.
identified
We have identified the cause of the issue, and a platform fix is being tested. Customers can find instructions to mitigate impacts to their systems or services on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS. We will provide an update as we have progress on the platform fix.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with Akamai Control Center related to Property Manager issues, where users may experience errors when trying to activate new properties or perform changes to their properties related to EdgeWorkers. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at
https://community.akamai.com/customers/s/group/0F90f000000...
Data Services- Reporting Issues
Started:
monitoring
We have implemented a fix for this issue as of 11:00 UTC on April 13, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAOWe will continue to monitor to ensure that the impact has been fully mitigated.
identified
We are continuing to work toward mitigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress.
identified
We are continuing to work toward mitigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress.
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO We will provide an update as we progress.
investigating
We are investigating an emerging issue with Data Services related to Reporting specifically with "Traffic by Geography" and "URL Traffic" where data is missing after March 28, 2026. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questio...
Certificate Provisioning System Issues
Started:
monitoring
We have implemented a fix for this issue as of 9:49 UTC on April 7, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012QbOsCAK. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are investigating an emerging issue with the Certificate Provisioning System related to users being presented with errors while trying to access the application via Akamai Control Center. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you hav...
Edge Delivery Issues in Chicago, Illinois
Started:
monitoring
We are continuing to monitor the situation in the Chicago, Illinois region following the implementation of permanent mitigations. Service performance remains stable, and our monitoring indicates there is minimal impact to customers at this time. We will provide further updates as needed to ensure the issue remains fully resolved. Customers and partners can find additional technical details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0.
monitoring
We are continuing to monitor the situation following temporary mitigations put in place to restore service stability. While performance has stabilized, we will continue to provide periodic updates until a permanent mitigation has been fully implemented. Customers and partners can find additional technical details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0.
monitoring
We have implemented a fix for this issue as of approximately 18:30 UTC on April 6, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000012K6RECA0. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with Edge Delivery related to packet loss and general performance degradation. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use t...
Cloudlets and NetStorage upload Issues
Started:
monitoring
We have rolled back a change which we believe may have caused this issue as of approximately 11:30 UTC on April 3, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will continue to monitor to ensure that the impact has been fully mitigated.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY. We will provide the next update as we make progress.
investigating
We are investigating an issue with Cloudlets related to activation failures. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (ht...
March 2026
Content Purge and Edge Delivery Issues for Customers Using Enhanced mTLS
Started:
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0. We will provide the next update as we make progress.
investigating
We are investigating an issue with purge and edge delivery related to intermittent failures, latency and/or errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the...
Edge Delivery Issues
Started:
identified
The rollback continues without issues and is expected to complete in the next 3 hours. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update as we make progress.
identified
We have changed the scope of this incident from Cloudlets specific issues To Edge Delivery issues as we determined that this is impacting DNS responses over 512 bytes including cloudlets. We are rolling back a change that seems to have caused the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG.We will provide an update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide another update as we make progress.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MD88CAG. We will provide an update within the next 60 minute.
investigating
We are investigating an emerging issue with Cloudlets where some redirect links may be not work properly. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support C...
Certificate Provisioning System (CPS) issues
Started:
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000010MQrWCAW. We will provide an update within the next 120 minutes.
investigating
We are investigating an emerging issue with Certificate Provisioning System (CPS) occurring when internal users edit deployment settings. Specifically, the 'Select Cipher Profiles' section fails to update after clicking 'Edit' and 'Save'."We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a70...
Edge Delivery Issues With OpenJDK
Started:
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes.
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with our Enhanced TLS Delivery Network related to intermittent TLS errors against Akamaized hostnames for customers who are using OpenJDK. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions o...
Enterprise Application Access (EAA) Issues
Started:
investigating
We've engaged the necessary subject matter experts and are continuing to investigate this issue. We will continue to post updates as more information is available.
investigating
We are investigating an emerging issue with Enterprise Application Access (EAA) related to device postures. We are actively investigating the issue and will provide another update within the next 120 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Suppor...
Connectivity Issues Impacting EAA, BMP, APR, and ETP/SIA
Started:
identified
We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000yhjlyCAA. We will provide an update within the next 60 minutes.
investigating
We are investigating an emerging issue with Account Protector, Bot Manager Premier, Enterprise Application Access (EAA), and ETP/SIA (Secure Internet Access) related to connectivity issues at the Compute Washington Data Center beginning at approximately 18:00 UTC. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.c...
Akamai Control Center Issues
Started:
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2. We will provide an update as we make progress
investigating
We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2. We will provide an update within the next 60 minutes.
investigating
We are investigating an issue with "Alerts" on Akamai Control Center where users may not be able to edit the thresholds of existing alerts. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2. If you have questions or are experiencing an impact due to this issue, please use the Sup...
February 2026
Certificate Provisioning System (CPS) recurrence of issues in Akamai Control Center Portal
Started:
monitoring
As of 17:00 UTC on March 19th, 2026; we have completed the software change to correct and prevent the condition that caused this issue from recurring. In abundance of caution, we will monitor closely until tomorrow March 20th, 2026 at 18:00 UTC.
Next scheduled update should arrive March 20th, 2026 after 18:00 UTC.
monitoring
We identified that this issue was caused by a software defect that impacted our automated database maintenance procedures. As an immediate mitigation, our team performed manual database maintenance to stabilize the system and restore normal operations, we can confirm the service continues to operate within normal parameters.
Also as a long term mitigation, we are also releasing additional software changes to correct the underlying issue and prevent this condition from recurring. We will conti...
monitoring
We continue our monitoring and the service continues to operate within normal parameters. We will continue monitoring until mid next week to ensure the issue has been fully mitigated. The next update will be provided next week on Wednesday March 4th during U.S. afternoon hours at the latest.
monitoring
We continue our monitoring and the service continues to operate within normal parameters. We will continue monitoring until mid next week to ensure the issue has been fully mitigated. The next update will be provided next week during U.S. afternoon hours.
monitoring
We are investigating a recurrence of this issue with Certificate Provisioning System (CPS) where users may have issues accessing via Akamai control center. The recurrence started at approximately 23:20 UTC on February 17th, 2026. The issue is confirmed to be no longer causing impact as of 23:45 UTC on February 17th, 2026. We have decided to continue our monitoring overnight and will provide another update as progress is made.
monitoring
We continue our monitoring and the service continues to operate within normal parameters. We will continue monitoring until tomorrow Tuesday February 17th to ensure the issue has been fully mitigated. The next update will be provided during U.S. afternoon hours.
monitoring
After implementing the fix and based on current observations, the service continues to operate within normal parameters. We will continue monitoring throughout the weekend to ensure the issue has been fully mitigated. The next update will be provided on Monday, February 16, 2026, during U.S. afternoon hours. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000tGYakCAG.
monitoring
We have implemented a fix for this issue as of 22:10 UTC on 11 February 2026; based on current observations, the service is resuming normal operations. We will continue to monitor for one additional day until tomorrow US afternoon hours to ensure that the impact has been fully mitigated.
monitoring
We have implemented a fix for this issue as of 22:10 UTC on 11 February 2026; based on current observations, the service is resuming normal operations. We will continue to monitor until tomorrow US afternoon hours to ensure that the impact has been fully mitigated.
identified
We are investigating an emerging issue with Certificate Provisioning System (CPS) where users may have issue accessing via Akamai control center. The issue is identified and we are actively working the mitigation plan and will provide another update as progress is made.