Addigy Identity: "Something went wrong" error affecting some users
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Jul 14, 2026 at 1:51 PM UTC
Identified
A fix is currently being validated and will release early next week.
In the meantime, affected users can continue to log in locally or revert to the native macOS login window. If you experience this issue, please submit a support ticket to support@addigy.com. We’ll continue to share updates as testing progresses.
In the meantime, affected users can continue to log in locally or revert to the native macOS login window. If you experience this issue, please submit a support ticket to support@addigy.com. We’ll continue to share updates as testing progresses.
Jul 10, 2026 at 9:08 PM UTC
Identified
We identified an issue impacting certain environments, where some end users may see a "Something went wrong" pop-up related to Addigy Identity. We've identified the cause and are working on a fix.
In the meantime, users can log in locally or by reverting back to the native login window. If you experience this issue, please submit a support ticket to support@addigy.com. We'll update this incident as we make progress.
In the meantime, users can log in locally or by reverting back to the native login window. If you experience this issue, please submit a support ticket to support@addigy.com. We'll update this incident as we make progress.
Jul 9, 2026 at 9:09 PM UTC
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