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100%of 33 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
26
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
6 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Post-Maintenance Login and Data Viewing Issues
majorSource not attested
Last archived state: resolved
View archived record details
Addigy Cloud Interface
monitoring
A fix has been implemented and we are monitoring the results.
identified
We have identified an issue following the maintenance where logins and data are not being served properly. We are working on the fix and it should be restored shortly.
Addigy Cloud Interface Unavailable
Source not attested
Last archived state: resolved
View archived record details
identified
We are aware of an issue where some users are unable to log in to Addigy. Our team is actively reviewing this now. If you are affected, please open a support ticket at support@addigy.com so we can track your case. We will post an update here as soon as we have more information.
Issue affecting Apple Push Notification service (APNs) certificates
Source not attested
Last archived state: resolved
View archived record details
identified
We are aware of an issue affecting Apple Push Notification service (APNs) certificates. Customers attempting to create or renew a push certificate through the Apple portal may see a “Certificate Signature Verification failed” error.
We have identified the cause and a fix is in progress. Existing enrolled devices are not affected. This impacts new push certificate creation and renewals only.
If you are blocked by this, please open a support ticket at support@addigy.com so we can track your...
July 2026
Addigy Identity: "Something went wrong" error affecting some users
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
A fix is currently being validated and will release early next week.
In the meantime, affected users can continue to log in locally or revert to the native macOS login window. If you experience this issue, please submit a support ticket to support@addigy.com. We’ll continue to share updates as testing progresses.
identified
We identified an issue impacting certain environments, where some end users may see a "Something went wrong" pop-up related to Addigy Identity. We've identified the cause and are working on a fix.
In the meantime, users can log in locally or by reverting back to the native login window. If you experience this issue, please submit a support ticket to support@addigy.com. We'll update this incident as we make progress.
June 2026
Elevated Latency on Addigy Cloud Interface
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Cloudflare Traffic engineering efforts have successfully mitigated the majority of congestion and packet drops.
identified
This issue is being correlated to an upstream vendor, for additional status information from the vendor please see this link: https://www.cloudflarestatus.com/incidents/v3yl7jqmqj51
"We are investigating a fiber cut in Eastern North America. Customers connecting through North America or accessing services in Europe may see increased latencies and timeouts as Cloudflare engineers look to mitigate."
investigating
We are currently investigating elevated latency on Addigy Cloud Interface, certain users may be seeing the interface slow to load.
Issue with direct agent installer download links on Add Devices page
majorSource not attested
Last archived state: resolved
View archived record details
identified
An issue has been identified with direct subdomain agent installer download links that are obtained on the Add Devices Page.
