New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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Zuora Outage History

Uptime record, past incidents, and downtime history for Zuora.

Checking current status...
94.5% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 96% 25 1
April 2026 93.3% 30 2
March 2026 93.5% 31 2
February 2026 100% 5 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
Internal System Error for Users with Japanese Language Settings
minor

Started: May 8, 3:37 AM

monitoring
A fix has been implemented and we are monitoring the results.
May 8, 10:17 AM
identified
We are currently investigating an issue affecting Sandbox environments where users who have Japanese selected as their preferred language may encounter an Internal System Error when accessing the application settings.
May 8, 3:37 AM
April 2026
Zuora Sandbox Environments UI are inaccessible
minor

Started: Apr 29, 4:39 AM

monitoring
A fix has been implemented and we are monitoring the results.
Apr 29, 4:44 AM
identified
This issue has been identified and a fix is being implemented.
Apr 29, 4:39 AM
A subset of NA1 production tenants using legacy 360 Sync were triggering Turbo Sync instead of Real time sync

Started: Apr 24, 10:39 AM

monitoring
A fix is implemented and RTS is now functioning as expected and we are currently monitoring.
Apr 24, 10:39 AM
Performance issue in EU production tenant
minor

Started: Apr 22, 4:56 PM

investigating
We experiencing a performance issue in the EU production tenant that resulted in UI and API degrade performance for all users.
Apr 22, 4:56 PM