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98.3%of 59 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
96.7%
30
1
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
8 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Data synchronization delays in Revenue snowflake secure share
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue causing Data synchronization delays in Revenue snowflake secure share
Revenue Rest API
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Our team is presently looking into intermittent connectivity problems affecting the Revenue REST API
Revenue REST API.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our team is presently looking into intermittent connectivity problems affecting the Revenue REST API.
Currently the <www.zuora.com> is not accessible , we are investigating the issue
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
May 2026
Internal System Error for Users with Japanese Language Settings
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are currently investigating an issue affecting Sandbox environments where users who have Japanese selected as their preferred language may encounter an Internal System Error when accessing the application settings.
April 2026
Zuora Sandbox Environments UI are inaccessible
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
This issue has been identified and a fix is being implemented.
A subset of NA1 production tenants using legacy 360 Sync were triggering Turbo Sync instead of Real time sync
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix is implemented and RTS is now functioning as expected and we are currently monitoring.
Performance issue in EU production tenant
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We experiencing a performance issue in the EU production tenant that resulted in UI and API degrade performance for all users.
