Zeotap Outage History
Uptime record, past incidents, and downtime history for Zeotap.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 63% | 27 | 10 |
| May 2026 | 67.7% | 31 | 10 |
| April 2026 | 50% | 30 | 15 |
| March 2026 | 0% | 3 | 3 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Audience Refresh — Service Disruption
Started: May 18, 7:45 AM
monitoring
Following our previous updates, the underlying Google Cloud infrastructure issue continues to impact parts of the Audience Refresh and Export workflows.
Zeotap continues to take the required mitigation steps from our side, including re-triggering affected audience jobs and working to unblock delayed processing. Some jobs may still experience delays or failures while the Google-side issue remains under investigation.
We are monitoring the situation closely and are in active contact with Goog...
May 20, 5:25 PM
monitoring
Mitigation measures implemented by Zeotap and Google Cloud continue to be monitored closely.
While several previously impacted jobs have recovered successfully, we are still observing intermittent instability affecting parts of the Audience Refresh and Export workflows. As a result, some audience refreshes and downstream exports may continue to experience delays or failures while Google Cloud continues investigating the underlying infrastructure issue.
No customer data has been lost, and al...
May 19, 4:33 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 18, 6:26 PM
identified
We are continuing to work on a fix for this issue.
May 18, 4:00 PM
identified
Google team is actively looking at the failures.
May 18, 4:00 PM
investigating
We are currently experiencing a disruption to our Audience Refresh and Export pipeline. Audience segment refresh and export jobs are failing or significantly delayed. The issue has been traced to an infrastructure-level problem on Google Cloud's side affecting our EU region. Google Cloud engineering is actively investigating and working on a fix.
Impact: Audience segments may not refresh on schedule. Manually triggered jobs may also fail. No customer data has been lost and all segment config...
May 18, 7:45 AM
Audience Refresh Pipeline | P1 | Google Cloud Infrastructure Issue
Started: May 17, 1:55 PM
monitoring
A fix has been implemented from google and we are monitoring the results. The audience is processing the pending refreshes
May 17, 1:55 PM
identified
We have received mitigation steps from GCP. We are working on it.
May 17, 1:02 PM
investigating
We are still yet to hear from the GCP team. We are actively looking at the issue.
May 17, 12:53 PM
investigating
⏺ Update — 2026-05-17 11:30 UTC
We have taken remediation steps on our side and our cloud provider (Google Cloud) has confirmed an infrastructure issue affecting a subset of compute instances in our EU region. Their team is actively working on resolution.
Audience Refresh and Export jobs triggered during this window may show as failed. Once resolved, we will re-trigger affected jobs and no action will be required from customers.
Next update: 12:00 UTC or sooner if status changes.
May 17, 11:18 AM
investigating
2026-05-17 06:00 UTC
We are aware of an issue affecting Audience Segment Refresh and Export for some customers. Segments that were scheduled to refresh or were manually triggered after 06:00 UTC today may be delayed or show a failed status.
Our team is actively investigating. We have identified this as an issue with our cloud infrastructure provider, who has confirmed they are working on a fix.
No customer data has been lost. All segment definitions and configurations remain intact.
Next upd...
May 17, 11:17 AM