Zenegy Outage History
Uptime record, past incidents, and downtime history for Zenegy.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 80% | 15 | 3 |
| July 2026 | 80.6% | 31 | 6 |
| June 2026 | 70% | 30 | 9 |
| May 2026 | 66.7% | 15 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
May 17
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Nogle brugere oplever problemer med adgang til chatbot/Problems with access to chatbot for some users
Started: Aug 13, 12:55 PM
investigating
(Scroll down for English)
Nogle brugere oplever i øjeblikket problemer med at få adgang til vores chatbot og også med at komme i kontakt med Customer Care via chat og formularer.
Du kan finde hjælp og vejledninger i vores help-centre:
Zenegy Payroll Help-center: https://help.zenegy.com
Zenegy Numbers og Expense Help-center: https://help-numbers.zenegy.com
Hvis du er berørt, kan du fortsat kontakte Customer Care via:
Mail: customercare@zenegy.com
Telefon: +45 70 22 22 16
Vi ...
Aug 13, 12:55 PM
July 2026
Nogle brugere oplever problemer ved login. Slet cookies og cache i din browser / Some users experience login issues. Clear cookies and cache in your btowser
Started: Jul 8, 6:48 PM
monitoring
Vi har lanceret et nyt brugerinterface i Zenegy og et nyt dashboard i Numbers. For nogle brugere – særligt administratorer med adgang til Portfolio – kan gamle browserdata forhindre systemet i at indlæse korrekt. Hvis du oplever problemer ved login eller efter login, bedes du slette cookies og cache i din browser og prøve igen.
/
We have launched a new user interface in Zenegy and a new dashboard in Numbers. For some users—especially administrators with access to Portfolio—cached...
Jul 8, 6:48 PM
Administratorer kan opleve manglende rettigheder i systemet mellem kl. 09.00 og 12.00 pga. planlagt vedligeholdelse. / Admins can experience missing permissions due to planned maintanance during 9 am and 12 am.
Started: Jul 4, 7:14 AM
investigating
We are currently investigating this issue.
Jul 4, 7:14 AM
June 2026
Planlagt vedligehold / Maintenance
Started: Jun 30, 3:34 PM
investigating
We are continuing to investigate this issue.
Jun 30, 3:34 PM
investigating
Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.
Jun 30, 3:34 PM
Længere svartider hos Skat - e-Skattekort / Longer processing times to Skat - e-Taxcards
Started: Jun 25, 12:06 PM
monitoring
Der er i øjeblikket lange svartider hos SKAT ved skattekort, som kan medgive fejl ved hentning / There are currently long response times at SKAT for tax cards, which may result in errors when retrieving them.
https://info.skat.dk/data.aspx?oid=44300
Jun 25, 12:06 PM
Planlagt vedligehold / Maintenance
Started: Jun 22, 2:39 PM
investigating
We are continuing to investigate this issue.
Jun 22, 2:39 PM
investigating
Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.
Jun 22, 2:39 PM
Planlagt vedligehold / Maintenance
Started: Jun 22, 2:36 PM
investigating
Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.
Jun 22, 2:36 PM
May 2026
Begrænset tilgængelighed mellem 21.30 og 22.00 / Limited availability during 9.30 pm and 10.00 pm.
Started: May 20, 1:43 PM
monitoring
I aften mellem kl. 21.30 og 22.00 gennemfører vi planlagte vedligeholdelsesopdateringer. Der kan forekomme kortvarig begrænset tilgængelighed til systemerne i perioden.
Tonight between 9.30 pm and 10.00 pm, we will be performing scheduled maintenance updates. Temporary limited availability of the systems may occur during this period.
May 20, 1:43 PM
Problemer med SMS-login og SMS-godkendelser / SMS Login & Payroll Approval Issues
Started: May 19, 6:21 AM
monitoring
Vores teleudbyder, 3, oplever i øjeblikket netværksproblemer, som forventes løst omkring kl. 17:00. Kunder, der bruger SMS til login, modtager muligvis ikke deres login-kode og kan derfor ikke logge ind. Det er samtidig ikke muligt at gennemføre lønkørsler eller ændringer i Payroll, som kræver SMS-godkendelse.
Our telecom provider, 3, is currently experiencing network issues, expected to be resolved by 5:00 PM. Customers using SMS for login may not receive their login code and theref...
May 19, 6:21 AM
Længere svartider hos Skat / Longer processing times to Skat
Started: May 13, 9:33 AM
monitoring
SKAT oplever lige nu ustabilitet og der kan derfor forekomme længere behandlingstider på lønkørsel og rekvirering af skattekort. Du kan se SKAT status her: https://info.skat.dk/data.aspx?oid=44300
SKAT is currently experiencing issues and as a result there may be longer processing times on payroll runs and fetching of tax cards. You can see SKAT status here: https://info.skat.dk/data.aspx?oid=4430
May 13, 9:33 AM
Nogle brugere oplever problemer ved login. Slet cookies og cache i din browser. / Some users experience login issues. Clear cookies and cache in your btowser
Started: May 5, 4:34 PM
monitoring
We are continuing to monitor for any further issues.
May 5, 4:39 PM
monitoring
Nogle brugere kan opleve problemer ved login, hvor der vises en hvid skærm. For at afhjælpe problemet anbefaler vi at slette cookies og cache i din browser.
Some users may experience login issues resulting in a blank screen. To resolve this, we recommend clearing your browser’s cookies and cache.
May 5, 4:34 PM
April 2026
Mobil app kræver re-install for nogle brugere / Mobile app requires re-install for some users
Started: Apr 27, 2:34 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 27, 2:35 PM
investigating
Nogle brugere oplevere at mobil appen ikke virker, og det kræver desværre en re-install. Slet app'en og installér igen.
Some users experience the mobile app does not work. It requires a re-install to fix the issue. Please delete it and re-install.
Apr 27, 2:34 PM
Mobil app virker ikke for nogle brugere / Mobil app doesn't work for some users
Started: Apr 27, 8:39 AM
investigating
We are currently investigating this issue.
Apr 27, 8:39 AM
Planlagt vedligehold / Maintenance
Started: Apr 27, 6:51 AM
monitoring
Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.
Apr 27, 6:51 AM
Nogle brugere oplever i øjeblikket problemer med login / Some users experience errors with login
Started: Apr 16, 7:54 AM
investigating
Nogle brugere oplever probelmer med login. Vi arbejder på at få det løst hurtigst muligt.
Some users are currently experiencing login issues. We are working to resolve the problem as quickly as possible.
Apr 16, 7:54 AM
Planlagt vedligehold kl 18-20 / Maintenance
Started: Apr 16, 5:56 AM
monitoring
Vi planlægger vedligehold i dag torsdag fra kl. 18:00 til 20:00. I dette tidsrum kan der forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Thursday from 18:00 to 20:00. During this window, brief periods of unavailability of a few minutes may occur.
Apr 16, 5:57 AM
monitoring
Vi planlægger vedligehold i dag torsdag fra kl. 18:00 til 20:00. I dette tidsrum kan der forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Thursday from 18:00 to 20:00. During this window, brief periods of unavailability of a few minutes may occur.
Apr 16, 5:56 AM
Længere svartider hos Skat / Longer processing times to Skat
Started: Apr 15, 9:24 AM
monitoring
SKAT oplever lige nu ustabilitet og der kan derfor forekomme længere behandlingstider på lønkørsel og rekvirering af skattekort. Du kan se SKAT status her: https://info.skat.dk/data.aspx?oid=44300
SKAT is currently experiencing issues and as a result there may be longer processing times on payroll runs and fetching of tax cards. You can see SKAT status here: https://info.skat.dk/data.aspx?oid=4430
Apr 15, 9:24 AM
Længere svartider hos Skat / Longer processing times to Skat
Started: Apr 14, 8:01 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 14, 8:11 AM
investigating
Skat oplever lige nu ustabilitet og der kan derfor forekomme længere behandlingstider på lønkørsel og rekvirering af skattekort. Du kan se Skats status her: https://info.skat.dk/data.aspx?oid=44300
Skat is currently experiencing issues and as a result there may be longer processing times on payroll runs and fetching of tax cards. Yopu can see Skats status here: https://info.skat.dk/data.aspx?oid=44300
Apr 14, 8:01 AM