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100%of 83 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
October 2026
100%
31
0
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Aug 17Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
CPR validering ikke muligt i øjeblikket / CPR validation not possible at the moment
Payroll - WebPayroll - 3. partPayroll - API & integrationer
monitoring
Det er i øjeblikket ikke muligt at oprette medarbejdere og validere på cpr nummeret. Udfordringen er hos CPR.
It is not possible to create employees and validate their cpr numbers at the moment. The issue is with CPR.
https://cprdkprod.statuspage.io/
Legacy Incident Archive
18 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Nogle brugere oplever problemer med adgang til chatbot/Problems with access to chatbot for some users
Source not attested
Last archived state: resolved
View archived record details
investigating
(Scroll down for English)
Nogle brugere oplever i øjeblikket problemer med at få adgang til vores chatbot og også med at komme i kontakt med Customer Care via chat og formularer.
Du kan finde hjælp og vejledninger i vores help-centre:
Zenegy Payroll Help-center: https://help.zenegy.com
Zenegy Numbers og Expense Help-center: https://help-numbers.zenegy.com
Hvis du er berørt, kan du fortsat kontakte Customer Care via:
Mail: customercare@zenegy.com
Telefon: +45 70 22 22 16
Vi ...
July 2026
Nogle brugere oplever problemer ved login. Slet cookies og cache i din browser / Some users experience login issues. Clear cookies and cache in your btowser
Source not attested
Last archived state: resolved
View archived record details
monitoring
Vi har lanceret et nyt brugerinterface i Zenegy og et nyt dashboard i Numbers. For nogle brugere – særligt administratorer med adgang til Portfolio – kan gamle browserdata forhindre systemet i at indlæse korrekt. Hvis du oplever problemer ved login eller efter login, bedes du slette cookies og cache i din browser og prøve igen.
/
We have launched a new user interface in Zenegy and a new dashboard in Numbers. For some users—especially administrators with access to Portfolio—cached...
Administratorer kan opleve manglende rettigheder i systemet mellem kl. 09.00 og 12.00 pga. planlagt vedligeholdelse. / Admins can experience missing permissions due to planned maintanance during 9 am and 12 am.
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
June 2026
Planlagt vedligehold / Maintenance
Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.
Længere svartider hos Skat - e-Skattekort / Longer processing times to Skat - e-Taxcards
Source not attested
Last archived state: resolved
View archived record details
monitoring
Der er i øjeblikket lange svartider hos SKAT ved skattekort, som kan medgive fejl ved hentning / There are currently long response times at SKAT for tax cards, which may result in errors when retrieving them.
https://info.skat.dk/data.aspx?oid=44300
Planlagt vedligehold / Maintenance
Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.
Planlagt vedligehold / Maintenance
Source not attested
Last archived state: resolved
View archived record details
investigating
Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.
May 2026
Begrænset tilgængelighed mellem 21.30 og 22.00 / Limited availability during 9.30 pm and 10.00 pm.
Source not attested
Last archived state: resolved
View archived record details
monitoring
I aften mellem kl. 21.30 og 22.00 gennemfører vi planlagte vedligeholdelsesopdateringer. Der kan forekomme kortvarig begrænset tilgængelighed til systemerne i perioden.
Tonight between 9.30 pm and 10.00 pm, we will be performing scheduled maintenance updates. Temporary limited availability of the systems may occur during this period.
Problemer med SMS-login og SMS-godkendelser / SMS Login & Payroll Approval Issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Vores teleudbyder, 3, oplever i øjeblikket netværksproblemer, som forventes løst omkring kl. 17:00. Kunder, der bruger SMS til login, modtager muligvis ikke deres login-kode og kan derfor ikke logge ind. Det er samtidig ikke muligt at gennemføre lønkørsler eller ændringer i Payroll, som kræver SMS-godkendelse.
Our telecom provider, 3, is currently experiencing network issues, expected to be resolved by 5:00 PM. Customers using SMS for login may not receive their login code and theref...
Længere svartider hos Skat / Longer processing times to Skat
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
SKAT oplever lige nu ustabilitet og der kan derfor forekomme længere behandlingstider på lønkørsel og rekvirering af skattekort. Du kan se SKAT status her: https://info.skat.dk/data.aspx?oid=44300
SKAT is currently experiencing issues and as a result there may be longer processing times on payroll runs and fetching of tax cards. You can see SKAT status here: https://info.skat.dk/data.aspx?oid=4430
