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100%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
100%
30
0
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
18 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Nogle brugere oplever problemer med adgang til chatbot/Problems with access to chatbot for some users
Source not attested
Last archived state: resolved
View archived record details
investigating
(Scroll down for English)
Nogle brugere oplever i øjeblikket problemer med at få adgang til vores chatbot og også med at komme i kontakt med Customer Care via chat og formularer.
Du kan finde hjælp og vejledninger i vores help-centre:
Zenegy Payroll Help-center: https://help.zenegy.com
Zenegy Numbers og Expense Help-center: https://help-numbers.zenegy.com
Hvis du er berørt, kan du fortsat kontakte Customer Care via:
Mail: customercare@zenegy.com
Telefon: +45 70 22 22 16
Vi ...
July 2026
Nogle brugere oplever problemer ved login. Slet cookies og cache i din browser / Some users experience login issues. Clear cookies and cache in your btowser
Source not attested
Last archived state: resolved
View archived record details
monitoring
Vi har lanceret et nyt brugerinterface i Zenegy og et nyt dashboard i Numbers. For nogle brugere – særligt administratorer med adgang til Portfolio – kan gamle browserdata forhindre systemet i at indlæse korrekt. Hvis du oplever problemer ved login eller efter login, bedes du slette cookies og cache i din browser og prøve igen.
/
We have launched a new user interface in Zenegy and a new dashboard in Numbers. For some users—especially administrators with access to Portfolio—cached...
Administratorer kan opleve manglende rettigheder i systemet mellem kl. 09.00 og 12.00 pga. planlagt vedligeholdelse. / Admins can experience missing permissions due to planned maintanance during 9 am and 12 am.
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
June 2026
Planlagt vedligehold / Maintenance
Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.
Længere svartider hos Skat - e-Skattekort / Longer processing times to Skat - e-Taxcards
Source not attested
Last archived state: resolved
View archived record details
monitoring
Der er i øjeblikket lange svartider hos SKAT ved skattekort, som kan medgive fejl ved hentning / There are currently long response times at SKAT for tax cards, which may result in errors when retrieving them.
https://info.skat.dk/data.aspx?oid=44300
Planlagt vedligehold / Maintenance
Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.
Planlagt vedligehold / Maintenance
Source not attested
Last archived state: resolved
View archived record details
investigating
Vi planlægger vedligehold i dag mandag fra kl. 17:00. Der kan forekomme kortvarig utilgængelighed på få minutter.
We are planning maintenance today Monday from 17:00. Brief periods of unavailability of a few minutes may occur.
May 2026
Begrænset tilgængelighed mellem 21.30 og 22.00 / Limited availability during 9.30 pm and 10.00 pm.
Source not attested
Last archived state: resolved
View archived record details
monitoring
I aften mellem kl. 21.30 og 22.00 gennemfører vi planlagte vedligeholdelsesopdateringer. Der kan forekomme kortvarig begrænset tilgængelighed til systemerne i perioden.
Tonight between 9.30 pm and 10.00 pm, we will be performing scheduled maintenance updates. Temporary limited availability of the systems may occur during this period.
Problemer med SMS-login og SMS-godkendelser / SMS Login & Payroll Approval Issues
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Vores teleudbyder, 3, oplever i øjeblikket netværksproblemer, som forventes løst omkring kl. 17:00. Kunder, der bruger SMS til login, modtager muligvis ikke deres login-kode og kan derfor ikke logge ind. Det er samtidig ikke muligt at gennemføre lønkørsler eller ændringer i Payroll, som kræver SMS-godkendelse.
Our telecom provider, 3, is currently experiencing network issues, expected to be resolved by 5:00 PM. Customers using SMS for login may not receive their login code and theref...
Længere svartider hos Skat / Longer processing times to Skat
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
SKAT oplever lige nu ustabilitet og der kan derfor forekomme længere behandlingstider på lønkørsel og rekvirering af skattekort. Du kan se SKAT status her: https://info.skat.dk/data.aspx?oid=44300
SKAT is currently experiencing issues and as a result there may be longer processing times on payroll runs and fetching of tax cards. You can see SKAT status here: https://info.skat.dk/data.aspx?oid=4430