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84.7%of 59 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
86.7%
30
4
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
77 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Error connecting to Facebook Apps
Source not attested
Last archived state: resolved
View archived record details
monitoring
Our Engineering team has completed its initial investigation and is now working with Facebook to resolve the issue. Errors have decreased during our investigation, but we will continue to monitor for any spikes until we hear back from the Facebook team.
We will provide updates as soon as we have more information.
investigating
We are receiving customer reports that Zap workflows using Facebook Lead Ads or Facebook Pages are returning the following error when Zap runs occur.
"An unknown error occurred."
Users are also unable to connect to existing or create new app connections, with those connections instantly expiring.
We're looking into the issue to identify its root cause.
We’re seeing recovery for the issue affecting [Zapier template pages](https://zapier.com/templates "Zapier template pages"). The templates page should now be accessible again, and we’re continuing to monitor stability.
Our team is still investigating and working on preventative measures to reduce the chance of this happening again. We’ll post another update when we have more information or when we’re ready to mark this resolved.
If you continue to see errors accessing templates, con...
investigating
We’re investigating an issue causing intermittent errors when loading [Zapier Templates pages](https://zapier.com/templates "Zapier Templates pages"), including some template detail/category pages (for example, Lead Management). You may see pages fail to load or display server errors intermittently.
Our team is actively working to identify and resolve the root cause. We will provide updates as soon as we have more information.
If you require any assistance, please contact our Support Team...
Templates not loading
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Templates should now be loading normally for users.
We’re continuing to monitor and investigate to prevent this from happening again.
If you’re still seeing issues, please contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")
investigating
We are currently investigating an issue affecting the Templates feature on our platform. Users may experience errors when attempting to load or select templates. Our team is actively working to identify and resolve the root cause. We will provide updates as soon as we have more information.
If you require any assistance, please contact our Support Team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")
Thank you for your patience.
Chatbots dropping connections; possible "Forbidden" errors
minorSource not attested
Last archived state: resolved
View archived record details
identified
We identified an issue that caused some Chatbots to fail or time out when customers initialized chats or interacted with embedded chatbots. Some users may have seen a "Forbidden" error.
• The affected period was approximately 11:00 PM – 5:30 AM MST on June 8, 2026.
• Zap Runs and tasks were not affected.
• No data loss is expected.
• The issue has since self-resolved. Chatbots metrics are healthy and error rates have returned to normal.
We traced the cause to a degradation ...
Intermittent errors on Templates pages
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Templates pages are loading normally again after intermittent loading errors. We’re continuing to monitor performance and traffic to ensure the issue does not recur.
If you’re still seeing problems, please contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help").
investigating
Templates pages are intermittently failing to load in production. Users may see errors when loading the Templates page or individual template pages, and some content (like images) may not display correctly.
We’re actively investigating and will share another update when more information is available.
Questions? Contact Support: [http://zapier.com/app/get-help](http://zapier.com/app/get-help "http://zapier.com/app/get-help")
Zap History Export Notifications are not being send to users.
minorSource not attested
Last archived state: resolved
View archived record details
identified
Our Engineering team has identified the root cause of the issue and is working towards resolving it.
We'll continue to update as we make progress!
investigating
We have received reports that Zap History export notifications are not being sent when customers are requesting an export of their Zap runs. This means that emails with the download link for those exports are not being sent.
Our team is working to identify and resolve the issue as soon as possible. We'll continue to give updates as we make progress.
Shopify Service Disruption
Source not attested
Last archived state: resolved
View archived record details
monitoring
identified
Code by Zapier is running into Lamda errors mentioning KMS
Source not attested
Last archived state: resolved
View archived record details
monitoring
investigating
Code by Zapier seeing errors
Source not attested
Last archived state: resolved
View archived record details
monitoring
investigating
investigating
May 2026
Zapier Sidekick users are getting logged out and running into errors.
