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Xendit Outage History

Daily provider-status observations and published incident history for Xendit.

Component incident

Xendit has an active component incident; no global outage is indicated. Verified . Official provider source.

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2.7% of 37 verified observed days had no reported provider issue

90-Day Trend

Jul 3Sep 30

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 2 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Payouts Disruption in Philippines
minor Observed active window 19m

View incident details and source

Started:

Disbursement - Paymaya Disbursement - Other Philippines banks and E-Wallets Remittance Payouts
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_PAYMAYA: 1-50000
EWALLET PAYMAYA Philippines Disruption
minor Observed active window 35m

View incident details and source

Started:

E-Wallets - Paymaya
identified
Dear Valued Customers, We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on PAYMAYA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Market: Philippines - Impact: successful payment rate dropped below normal threshold We are currently in the process of investigating and will keep this page updated a...
Payouts Disruption in Philippines
minor Observed active window 9m

View incident details and source

Started:

Disbursement - BPI Disbursement - Other Philippines banks and E-Wallets Remittance Payouts
identified
Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner. PH_BPI: 1-50000
August 2026
Payouts Disruption in Indonesia
minor Observed active window 34m

View incident details and source

Started:

Disbursement - Other Indonesia banks and E-Wallets Remittance Payouts
identified
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. CIMB: 1-250000000
VIRTUAL_ACCOUNT BJB Indonesia Disruption
minor Observed active window 1h 50m

View incident details and source

Started:

Virtual Account - BJB
identified
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end. Impact: - New virtual accounts cannot be created We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Payouts Disruption in Indonesia
minor Observed active window 2h 39m

View incident details and source

Started:

Disbursement - BCA Disbursement - Other Indonesia banks and E-Wallets Remittance Payouts
identified
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999, 250000001-1000000000
identified
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999
identified
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner. BCA: 1-4999 BRI: 1-9999, above 100000001
identified
Dear valued customers, We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner. BCA: 1-4999
VIRTUAL_ACCOUNT BJB Indonesia Disruption
minor Observed active window 59m

View incident details and source

Started:

Virtual Account - BJB
identified
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end. Impact: - New virtual accounts cannot be created We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
VIRTUAL_ACCOUNT BJB Indonesia Disruption
minor Observed active window 50m

View incident details and source

Started:

Virtual Account - BJB
identified
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end. Impact: - New virtual accounts cannot be created We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channels Sorry for the inconvenience caused. Sincerely, Xendit customer service
Over-The-Counter ECPAY_LOAN Philippines Disruption
minor Observed active window 7m

View incident details and source

Started:

Over-The-Counter Payments - ECPay Loans
identified
Dear Valued Customers, We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end. Impact: - The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid - The successful Over-The-Counter (OTC) payment will take longer to process - Merchants will still be able to create/update Over-The-Counter (OTC) payment codes We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you...
EWALLET LINKAJA Indonesia Disruption
minor Observed active window 4m

View incident details and source

Started:

E-Wallets - LinkAja
identified
Dear Valued Customers, We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end. Impact: - We are seeing issues with completion of payments on LINKAJA - Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion. - Market: Indonesia - Impact: successful payment rate dropped below normal threshold We are currently in the process of investigating and will keep this page updated as ...

Legacy Incident Archive

1,943 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

February 2026
Indonesia Virtual Account BSS Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with VIRTUAL_ACCOUNT BSS payment due to disruption on our partner's end. Impact: - The created virtual accounts cannot be paid - The successful virtual accounts payment will take longer to process We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Advise your payers to use other payment channel...
January 2026
DIRECT_DEBIT RCBC Philippines Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end. Impact: - We are seeing issues with completion of payments. We are investigating and will keep this page updated as we hear news from our partner. In the meantime, we recommend that you take the following actions to mitigate disruption during this incident: - Customers may use other payment methods in the meantime. - It is recommended to wait for the channel to stabilize...
DIRECT_DEBIT PNB_ONLINE_BANKING Philippines Disruption
minor Source not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers, We have detected issues with DIRECT_DEBIT PNB_ONLINE_BANKING payments due to disruption on our partner's end. Sorry for the inconvenience caused. Sincerely, Xendit customer service