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2.7%of 37 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 2Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.
Impact:
- New virtual accounts cannot be created
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels
Sorry for the inconvenience caused.
Sincerely,
Xendit customer service
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you...
Dear Valued Customers,
We have detected issues with LINKAJA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on LINKAJA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as ...
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 10 minutes with latency up to 36.473s
- First triggered at: 2026-08-30 23:26:28+07:00
We are currently in the process of inv...
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment cha...
Disbursement - Other Philippines banks and E-WalletsRemittance Payouts
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
PH_SEC: above 50001
identified
Dear valued customers,
We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
PH_SEC: above 50001
Dear Valued Customers,
We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Impact: callback latency is high within the last 10 minutes with latency up to 30.037s
- First triggered at: 2026-08-30 22:04:28+07:00
We are currently in the process of inv...
Disbursement - Other Philippines banks and E-WalletsRemittance Payouts
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
PH_SEC: above 50001
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
PH_SEC: above 50001
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.
PH_BDO: 1-50000
PH_SEC: above 50001
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you...
Dear Valued Customers,
We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.
Impact:
- The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you...
Legacy Incident Archive
1,943 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
April 2026
Payouts Disruption in Philippines
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_SEC: above 50001
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_RCBC: 1-50000
PH_SEC: above 50001
Payouts Disruption in Philippines
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.
PH_RCBC: 1-50000
DIRECT_DEBIT MAYBANK2U Malaysia Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with DIRECT_DEBIT MAYBANK2U payments due to disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments.
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stab...
Payouts Disruption in Indonesia
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers,
We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BCA: 1-4999, 250000001-1000000000
VIRTUAL_ACCOUNT BRI Indonesia Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
Virtual Account Creation and Update Disruption
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are receiving reports of increased latency for creating and updating virtual accounts. We are currently investigating.
EWALLET PAYMAYA Philippines Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.
Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 11.60% of requests in the last 15 minutes have been affected
- First triggered at: 2026-04-01 10:10:19+08:00
We are currently in the process o...
VIRTUAL_ACCOUNT BRI Indonesia Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with VIRTUAL_ACCOUNT BRI payment due to disruption on our partner's end.
Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process
We are investigating and will keep this page updated as we hear news from our partner.
In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channel...
March 2026
Payouts Disruption in Indonesia
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear valued customers,
We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.
BRI: 1-9999, above 100000001
QR_CODE XENDIT Indonesia Disruption
minorSource not attested
Last archived state: resolved
View archived record details
identified
Dear Valued Customers,
We have detected issues with XENDIT QR_CODE payments due to a disruption on our partner's end.
Impact:
- We are seeing issues with completion of payments on XENDIT
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold
We are currently in the process of investigating and will keep this page updated as we...
